Executive Team Coordinator

We’re Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice in hospitality, everywhere we operate – so this an exciting time to hop on board.

We Believe in Growing Good Things

Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding – over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano.

What we’re looking for

We’re looking for a passionate Executive Team Coordinator to support three members of our executive team, which we call the Global Leadership Team (GLT). This role occupies an important position providing administrative duties while working very closely with the Executive Assistant at Pret and will also be involved with a wide variety of stakeholders, including our own teams, suppliers, board members and our owners at JAB Holdings.

This role will have particular expertise in juggling a varied workload, with the initiative and ability to handle issues by themselves. You will be responsible for supporting the three members of the GLT by delivering a high-quality administrative service. This includes organising meetings, planning off-sites, supporting with events, travel bookings and itinerary planning. One of the most core skills is the ability to anticipate and proactively deal with challenges before they arise.

Relationship building is a key feature of this role and it is essential that you are a good at forming and maintaining relationships at all levels both inside and outside of the company. This includes fostering excellent working relationships with Pret GLT, senior leaders across the business, the executive support teams at JAB Holdings and other company executive support teams we interact with.

This is a part time role at 22.5 hours per week with flexibility around the days and hours that are worked.

Key responsibilities

• Support to the three members of the GLT:
• Complete diary management of meetings with internal and external stakeholders
• Act as a central point of contact for the GLT members to effectively manage their diary
• International travel booking including planning itineraries and supporting with visas, where appropriate
• Local travel booking including regional travel
• Support with minute-taking and preparing agendas related to your GLT members
• Support with arrangements for quarterly off-sites and Board meeting including dinner venue sourcing and arranging on-site catering
• Support with annual events such as investors conferences and shareholder dinners
• Support with ad-hoc events (e.g. press interviews, charity galas, graduate schemes)
• Support with collating information for internal quarterly reports
• Monthly expense claim management for the three GLT members
• Process invoices in a timely manner and support in setting up new vendors onto our systems
• Regularly manage confidential information with sensitivity and discretion
• Provide cover for the Executive Assistant during A/L to ensure continuity of service, which would include managing the diary for the remainder of the GLT
• Due to the nature of the role, some level of flexibility around working hours are required during particularly busy periods (i.e. travel), but not essential at all times!

Experience and Skills required

• Strong organisational skills
• Excellent ability to form and maintain relationships with key stakeholders
• Ability to adapt to ever-changing diaries and last-minute changes
• Excellent oral and written communication skills
• Ability to maintain confidentiality and discretion at all times
• Strong attention to detail and accuracy
• Calm under pressure
• Strong knowledge of Microsoft Office suite including Word, Excel and Powerpoint
• Proven ability to use initiative
• Prior experience in an administrative role supporting senior leaders desirable but not essential

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for food and exceptional customer service.
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.

We offer

• £20-21.6k (pro-rated based on £33-36k FTE) and up to 10% bonus potential
• Gold Card: We love making people’s day through our food and drinks. That goes for our teams too. That’s why everyone gets a Gold Card. When you’re in the office, your food and drinks are on us. And when you’re not, you can use your Gold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).

A few more perks

• You’ll get 19.8 days of annual leave (including flexible Bank Holidays), increasing the longer you’re with us.
• Free private medical cover, with the option to add family or partner at an additional cost
• 4% of your pension contribution matched by Pret, rises to 5% after 5 years
• Life assurance at 3x annual salary
• Loyalty award for 5, 10, 15, 20 years’ service
• Flexible Benefits Platform packed with lifestyle discounts
• Season ticket loans
• Financial wellbeing provisions
• Free mortgage services
• Sabbatical after 3 years
• Opportunities to support our charity, The Pret Foundation

We also offer

• Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications, leadership development and mentoring.
• Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
• Community and purpose – We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Doing The Right Thing

The interview journey

Every interview process at Pret begins with the same two stages. First, you’ll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you’ll be invited to a one-hour, in-person interview with the hiring manager at our head office in London Victoria. Finally, you’ll be invited to meet one our GLT members for a 30-minute interview at our head office.

Before you apply

This role is based at Pret’s Support Centre in London Victoria, where we work in a hybrid way – typically three days a week in the office.

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.

Deadline to apply for this role: Monday 2nd February 2026