Estates & Management Surveyor

We’re Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice in hospitality, everywhere we operate – so this is an exciting time to hop on board.

We Believe in Growing Good Things

Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding – over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano.

What we’re looking for

We’re looking for passionate team players to bring joy to our customers every day. As an Estates Surveyor & Property Manager, you’ll ensure that Pret’s existing estate is managed effectively and efficiently whilst creating strong landlord and tenant relationships, protecting Pret’s long-term objectives.

The role will involve Landlord and Tenant work by way of managing relationships with external stakeholders to facilitate rental deals, lease renewals and regears. This is a pro-active position delivering efficiencies in property-related cost areas such as rents, rates, service charges and insurance, whilst dealing with specific property law. The role will also involve directly managing the third parties valuing, managing and reviewing Business Rates and the application and renewal process in relation to outside seating and licensing. You will work closely with teams across the business including the maintenance and development teams to provide support with Landlord and other third-party consents.

Key responsibilities

• Property, Costs and Budgeting
  • To be directly involved in information gathering and controlling the budgets for all property-related costs.
  • To be the lead in ensuring the process of checking that rents are paid following lease agreements, assisting in investigating any anomalies.
  • To be the lead in managing and ensuring that all occupational rates are assessed and appealed.
  • To monitor opportunities where MCC appeals may be pursued on rateable assessments.
  • To challenge service charges to ensure Landlord’s budgets are correct and in line with the “Code”.
  • To assist in managing the Pret sub-let estate and assist where required in the disposal of surplus space.
  • To schedule insurance charges and challenge these where appropriate.
  • To liaise with finance to ensure services and facilities are managed and costs minimised.
  • To liaise with the helpdesk to ensure that all maintenance issues are dealt with in a timely and effective manner.
  • To assist the Estates Manager as required in the monitoring of outsourced rent review activity.
• Landlord and Legal Issues – Management of Estate
  • To assume full responsibility for the obtaining of any necessary Landlord and statutory consents in terms of refurbishments, alterations and maintenance roll outs having regard to key lease dates.
  • To manage and implement the licensing of all external seating, ensuring new Licences are applied for and that annual Licences are renewed in a timely and effective manner.
  • To build relationships with Landlord’s and other third parties for the benefit of the management of the estate.
  • To assist the Estates Manager in dealing with Schedule of Dilapidations, Schedule of Conditions and Wants of Repairs issued by Landlords and to liaise with the construction team to ensure implementation.
  • To deal with issues raised by local planning authorities over Use Class issues and any relevant planning legislation/enforcement action.
  • To provide solicitors with commercial instructions, manage their output and seek escalation to the Property Director where appropriate.
• Other Property-Related Tasks
  • To ensure any live property databases are accurate and up to date.
  • To maintain property information systems to ensure that access to information is readily available and transparent.
  • To work with management accounts to ensure all property costs are accurate and accounted for.
  • To collaborate with the rest of the property team as required.

Experience and Skills

• A dynamic individual with an organized and composed approach to work.
• Detailed understanding of property-related costs.
• Commercial acumen & budget management.
• Negotiation skills, a pro-active self-starter.
• Knowledge and experience of Landlord and Tenant Law.
• Database management.
• Knowledge and experience of dealing with dilapidations.
• RICS qualification preferred or minimum 2 years’ relevant and practical experience.

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for food and exceptional customer service.
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.

We offer

• £50,000 - £55,000 per annum plus annual 10% bonus potential.
• Gold Card: We love making people’s day through our food and drinks. That goes for our teams too. That’s why everyone gets a Gold Card. When you’re in the office, your food and drinks are on us. And when you’re not, you can use your Gold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).
• A few more perks:
• You’ll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
• Free private medical cover, with the option to add family or partner at an additional cost.
• 4% of your pension contribution matched by Pret, rises to 5% after 5 years.
• Life assurance at 3x annual salary.
• Loyalty award for 5, 10, 15, 20 years’ service.
• Flexible Benefits Platform packed with lifestyle discounts.
• Season ticket loans.
• Healthcare cash plan.
• Financial wellbeing provisions.
• Free mortgage services.
• Sabbatical after 3 years.
• Opportunities to support our charity, The Pret Foundation.

We also offer

• Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications, leadership development and mentoring.
• Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
• Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

Our values

• Happy Teams
• Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The interview journey

Every interview process at Pret begins with the same two stages. First, you’ll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you’ll be invited to a one-hour, in-person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader.

Before you apply

This role is based at Pret’s Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.

Deadline to apply for this role: 29th May 2026