At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional customer service.
- Company: Join Pret, a vibrant food and coffee brand with over 750 shops worldwide.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and private medical cover.
- Other info: Diversity and inclusion are at our core; everyone is welcome at Pret.
- Why this job: Be part of a fast-paced environment where you can grow and make a difference.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
The predicted salary is between 34654 - 34654 € per year.
We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
As an Assistant Manager at Pret a Manger, you’ll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You’ll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you’ll ensure exceptional customer experiences and resolve any issues promptly. You’ll assist in training and developing team members, helping them grow professionally within Pret.
Working closely with both front-of-house and back-of-house teams, you’ll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction. Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy.
When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience:
You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We offer:
- Salary from £34,654
- 15% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
We also offer Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min).
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Assistant Manager (Front of House) - Stansted Airport in Essex employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and inclusivity. As an Assistant Manager at Stansted Airport, you'll enjoy competitive benefits including a generous salary, quarterly bonuses, and extensive annual leave, while also having the opportunity to develop your skills through fully funded professional qualifications. Join our passionate team where your contributions make a real difference, and experience the joy of working in a fast-paced environment dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Front of House) - Stansted Airport in Essex
✨Tip Number 1
Get to know Pret's values and culture before your interview. This way, you can show how your own values align with theirs. It’s all about being genuine and showing that you’re a perfect fit for the team!
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you’ve made a positive impact on others – this will really shine in your interview.
✨Tip Number 3
Don’t just focus on the job description; think about what makes you unique. Share your passion for customer service and any creative ideas you have for enhancing the Pret experience. We love fresh perspectives!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family. Let’s get you on board!
We think you need these skills to ace Assistant Manager (Front of House) - Stansted Airport in Essex
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through! We want to see how you can spread joy and make a difference in our customers' days.
Be Authentic:Bring your true self to the table. We value kindness, honesty, and generosity, so don’t be afraid to show us who you really are in your application!
Highlight Your Experience:Make sure to showcase your retail or hospitality experience. Tell us about times you've led a team or delivered exceptional service – we love hearing about your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our Pret family!
How to prepare for a job interview at Pret A Manger
✨Know Your Pret
Before your interview, dive into what makes Pret a Manger special. Familiarise yourself with their values, menu, and commitment to sustainability. This will not only show your enthusiasm but also help you connect your experiences to their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've motivated others in previous roles. Think about times when you resolved conflicts or improved team performance – these stories will highlight your leadership style.
✨Emphasise Customer Service
Pret prides itself on exceptional customer service. Be ready to discuss your approach to creating positive customer experiences. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with Pret's ethos.
✨Prepare for the Shop Experience
The second stage of the interview involves a shop experience. Be ready to demonstrate your ability to work under pressure and interact with customers. Practice your communication skills and think about how you'd handle busy periods while maintaining high standards.
