At a Glance
- Tasks: Lead and inspire your team while keeping customers happy and standards high.
- Company: Join a vibrant team at Pret, where passion meets purpose.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible hours.
- Other info: Enjoy perks like discounts, loyalty awards, and comfy shoes!
- Why this job: Make a real impact in a fun environment with great energy.
- Qualifications: A people person with a passion for team growth and customer satisfaction.
The predicted salary is between 31900 - 31900 £ per year.
Responsibilities
- Leaders, inspirers, and drivers of their teams, our Front of House Leaders are in‑shop champions, coaching and mentoring their teams.
- They protect the things that make Pret, keeping standards and spirits high and our teams and customers happy.
- When the shop gets busy, so do they – whether it’s rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.
Experience needed:
- You lead with purpose, drive team performance, protect profit, and keep customers happy through high standards and great energy.
Qualifications & Experience
- A people person with a passion for helping their shop and the people in it grow.
Benefits
- Hourly rate is £15.35 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3‑5am
- 28 days annual leave (pro‑rata if you’re part‑time)
- Pension scheme
- Life Assurance at 3× annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Location
Unit 1, Kimberley Way, Ashford TN24 0SD GBR
Front of House Leader - Ashford in Dartford employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering our Front of House Leaders a vibrant work culture where teamwork and customer satisfaction are at the forefront. With competitive pay, generous benefits including free food and flexible hours, and a strong focus on personal growth and recognition, our Ashford location is not just a job but a place to thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader - Ashford in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in the shop if you can. This will help you understand the vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Leader, you'll need to inspire and motivate your team. Think about examples from your past where you've successfully led a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show your passion for customer service! Be prepared to discuss how you keep customers happy and maintain high standards. Share specific instances where you've gone above and beyond to create a great experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Front of House Leader - Ashford in Dartford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for leading teams and creating a positive environment shine through. We want to see how you inspire others and keep spirits high, so share specific examples of how you've done this in the past!
Be Authentic:Don't be afraid to show your personality! We love people who are genuine and relatable. Use a friendly tone in your application to reflect the kind of atmosphere we create at Pret. Remember, we’re looking for a people person!
Highlight Relevant Experience:Make sure to mention any experience you have that relates to coaching, mentoring, or working in a busy environment. We want to know how you've driven team performance and kept customers happy, so don’t hold back on those details!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits. Let’s get your application in!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand what it means to be a Front of House Leader. Familiarise yourself with Pret's values and how they relate to team performance and customer satisfaction. This will show that you're genuinely interested in the role and ready to lead.
✨Show Your People Skills
As a people person, it's crucial to demonstrate your ability to inspire and mentor others. Prepare examples from your past experiences where you've successfully coached a team or resolved conflicts. This will highlight your leadership qualities and passion for helping others grow.
✨Get Hands-On
Since the role involves rolling up your sleeves, be ready to discuss your experience with hands-on tasks, like working on the coffee machine or managing figures. Share specific instances where you’ve jumped in during busy times to support your team, showcasing your commitment to high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
