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For Companies At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving with a smile.
- Company: Join Pret, a vibrant community of food lovers across 750+ shops worldwide.
- Benefits: Earn £13.51/hour, enjoy free food, flexible hours, and great perks.
- Why this job: Kickstart your career with amazing growth opportunities and best-in-class training.
- Qualifications: No experience needed; just bring your passion for customer service.
- Other info: Be part of a diverse team making a positive impact in the community.
The predicted salary is between 11 - 16 £ per hour.
Pret is proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth.
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.51 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you’re part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
Individual ways to grow
- We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us.
- Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety; you’ll build a diverse skill set and learn a lot!
Community and purpose
We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Please note: We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Hanover Square in City of Westminster employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Hanover Square in City of Westminster
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during interviews, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Before your shop-based interview, try role-playing common customer service scenarios with a friend. This will help you feel more confident and ready to spread joy to our customers.
✨Tip Number 3
Be yourself! We want to see the real you, so don’t be afraid to let your personality shine through. Share your passion for food and customer service – it’s what makes Pret special!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
We think you need these skills to ace Team Member - Hanover Square in City of Westminster
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application: Make sure to highlight any relevant experiences or skills that align with what we’re looking for. Whether it’s a part-time job or a volunteer role, show us how you can bring joy to our customers!
Keep It Simple: Don’t overcomplicate things! Write clearly and concisely. We appreciate straightforward applications that get to the point while still showcasing your enthusiasm for joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and passion for food and service to what they stand for.
✨Show Your Personality
Pret is all about genuine warmth and kindness, so let your authentic self shine through during the interview. Share personal stories that highlight your passion for customer service and teamwork. Remember, they want to see the real you!
✨Prepare for Practical Scenarios
Since the interview includes a shop-based component, think about how you would handle various customer interactions or kitchen scenarios. Practising responses to common situations can help you feel more confident and ready to impress the General Manager and team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about growth opportunities, team dynamics, or how they celebrate small acts of kindness. This shows your interest in the role and helps you gauge if Pret is the right fit for you.
