At a Glance
- Tasks: Join our team to create delicious food and serve amazing coffee with a smile.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £13.51 per hour, enjoy free food, and flexible hours.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
- Why this job: Be part of a fast-paced environment where you can grow and make a difference.
- Qualifications: No experience needed; just bring your passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
Full Time 35 hours across the week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we’re looking for
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.51 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you’re part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Carnaby Street in City of Westminster employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Carnaby Street in City of Westminster
✨Tip Number 1
Get to know Pret! Familiarise yourself with their values and what they stand for. When you show genuine enthusiasm for their mission during your interview, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Before your shop-based interview, try role-playing common customer service scenarios with a friend. This will help you feel more confident and ready to spread joy to customers on the day.
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your passion for food and customer service – it’s all about connecting with the team and customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks that come with being a Team Member at Pret.
We think you need these skills to ace Team Member - Carnaby Street in City of Westminster
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your authentic self and share what makes you passionate about joining our team.
Highlight Your Passion: Make sure to express your love for customer service and food! We’re looking for team players who can spread joy and warmth, so share any experiences or ideas that showcase your enthusiasm for making customers’ days better.
Keep It Simple: Don’t overthink it! Keep your application clear and concise. Focus on the key points that reflect your skills and experiences relevant to the role. We appreciate straightforwardness and clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Share examples of how you've spread joy or provided excellent service in previous roles, even if they were informal. Pret is all about passion for food and customers, so make sure they see yours!
✨Be Yourself
Pret values authenticity, so don’t be afraid to bring your true self to the interview. Share your personality and what makes you unique. Remember, they’re looking for kind, honest, and generous team players, so let that warmth come across.
✨Ask Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows you're engaged and interested in the role. You might ask about opportunities for growth or how the team celebrates successes. It’s a great way to demonstrate your eagerness to be part of the Pret family!