At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £13.51/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Opportunities for professional growth and a commitment to diversity and belonging.
- Why this job: Be part of a fast-paced environment where you can grow and make an impact.
- Qualifications: No experience needed; just bring your passion for customer service and kindness.
The predicted salary is between 10 - 16 £ per hour.
Part time 16 hours per week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
What we’re looking for:
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
We offer:
- Hourly rate is £13.51 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro‑rated if you’re part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista‑made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us, including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey:
Every interview process at Pret begins with the same two stages: Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - 14-24 Caxton Street in City of Westminster employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. With flexible working hours, comprehensive training, and opportunities for personal growth, including fully funded professional qualifications, we empower our team members to develop their skills and advance their careers. Our commitment to community and purpose, alongside generous benefits like free food and drink while on shift, makes Pret a rewarding place to work for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - 14-24 Caxton Street in City of Westminster
✨Tip Number 1
Get to know the Pret vibe! Before your interview, pop into a shop and soak up the atmosphere. Notice how the team interacts with customers and each other. This will help you understand what it means to be part of the Pret family and give you some great talking points during your interview.
✨Tip Number 2
Show off your passion for customer service! When you're chatting with the team during your interview, share any experiences where you've gone the extra mile for someone. Pret loves genuine warmth and kindness, so let that shine through!
✨Tip Number 3
Be ready for a fast-paced environment! Pret is all about variety and energy, so think of examples from your past where you've thrived in busy situations. This will show them you're ready to jump right in and make a difference on the shop floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you're serious about joining the Pret team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Team Member - 14-24 Caxton Street in City of Westminster
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application:Make sure to highlight your relevant skills and experiences that align with what we’re looking for. Mention any past roles or activities where you’ve spread joy or worked in a team – it’ll make your application stand out!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity as much as we appreciate a good cup of coffee!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team at Pret.
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret's values and mission. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and passion for food and service to what they stand for.
✨Show Your Personality
Pret is all about genuine warmth and kindness, so don’t be afraid to let your authentic self shine through during the interview. Share personal stories that highlight your passion for customer service and teamwork. Remember, they want to see the real you!
✨Prepare for Practical Scenarios
Since the interview includes a shop-based component, think about how you would handle various customer service scenarios. Practice responses to common situations, like dealing with a difficult customer or making a quick decision under pressure. This will show your problem-solving skills and readiness for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the General Manager. Inquire about team dynamics, growth opportunities, or how they celebrate successes. This shows your interest in the role and helps you gauge if Pret is the right fit for you.
