At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible hours.
- Other info: Opportunities for professional growth and a supportive community.
- Why this job: Make a real impact while growing your skills in a fast-paced environment.
- Qualifications: Passion for customer service and leadership experience required.
The predicted salary is between 32000 - 40000 € per year.
We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 298 Regent Street, London W1B 3AP GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate £15.35 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you’re part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – we offer lots of opportunities for learning, including fully funded professional qualifications (apprenticeships Level 3) and internal transfer opportunities.
- Diversity and belonging – Everyone is welcome at Pret; you’ll feel confident and valued for who you are and truly belong.
- Pace and variety – Our work is fast paced with lots of variety; you’ll build a diverse skill set and learn a lot.
- Community and purpose – We’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process begins with two stages: initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups and ask you to let our recruitment team know if you need adjustments or support during the process.
Kitchen Leader - Regent Street in City of Westminster employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. Located in the heart of London on Regent Street, our Kitchen Leaders enjoy competitive pay, flexible hours, and numerous growth opportunities, including fully funded professional qualifications. With a commitment to diversity, community impact, and employee well-being, Pret is not just a workplace; it's a place where you can truly make a difference while enjoying delicious food and a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - Regent Street in City of Westminster
✨Tip Number 1
Get to know Pret's values and culture before your interview. We want to see how you can fit in and contribute to our happy teams and amazing standards. So, do a bit of homework on us and think about how your experiences align with what we stand for!
✨Tip Number 2
Practice your answers for common interview questions, but keep it natural! We love genuine conversations, so be yourself and let your passion for food and customer service shine through. Remember, we’re looking for leaders who inspire their teams!
✨Tip Number 3
Show us your leadership skills during the shop-based interview. Think about examples where you've motivated a team or solved a problem quickly. We want to see how you can drive performance and keep our customers happy every day!
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and our team. It shows us that you’re genuinely interested in joining Pret and helps you decide if we’re the right fit for you. Apply through our website and let’s get started!
We think you need these skills to ace Kitchen Leader - Regent Street in City of Westminster
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service. Remember, authenticity is key!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Kitchen Leader role. Mention specific examples of how you've led teams or maintained high standards in previous jobs – we love a good story!
Show Your Passion for Pret:Express your enthusiasm for working at Pret and our values. Talk about why you’re excited to join us and how you can contribute to our mission of delivering amazing food and service every day.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's values and mission. Understand what it means to create a positive customer experience and how you can contribute to that as a Kitchen Leader. Brush up on your knowledge of food safety standards and kitchen operations, as these will likely come up in conversation.
✨Show Your Passion
During the interview, let your enthusiasm for food and customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers. This is your chance to demonstrate that you embody the spirit of Pret!
✨Teamwork Makes the Dream Work
As a Kitchen Leader, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if Pret is the right fit for you. Inquire about team dynamics, growth opportunities, or how they maintain their high standards. It’s a great way to engage with the interviewers and leave a lasting impression.
