At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards.
- Company: Join Pret a Manger, a vibrant food company with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible working hours.
- Other info: Inclusive workplace with growth opportunities and regular rewards for excellence.
- Why this job: Make a real impact while spreading joy and exceptional service every day.
- Qualifications: Passion for customer service and experience in leading teams.
The predicted salary is between 30000 - 40000 £ per year.
Kitchen Leader – Part time 16 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 31 Cavendish Square, London W1G 0PW GBR
What we’re looking for
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £15.35 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you’re part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, means you have the time to do what’s important to you
- Comfy free shoes to wear on shift
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - Cavendish Square in City of Westminster employer: Pret A Manger
At Pret a Manger, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As a Kitchen Leader in our Cavendish Square location, you'll enjoy competitive pay, flexible hours, and a range of benefits including free food and drink during shifts, a generous leave policy, and opportunities for career advancement within our expanding global network. Join us in creating delicious food and memorable customer experiences while being part of a team that truly cares about doing the right thing.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - Cavendish Square in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Pret shop if you can. This way, you’ll get a feel for the vibe and can chat about it during your interview. It shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired your team or solved a problem. Be ready to share these examples during your interview to show how you embody Pret’s values and can lead with purpose.
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your passion for food and customer service, and don’t hesitate to sprinkle in a bit of your own warmth and kindness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Kitchen Leader - Cavendish Square in City of Westminster
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your authentic self. Remember, we’re looking for genuine warmth and kindness.
Highlight Your Passion:Make sure to express your passion for exceptional customer service in your application. Share any relevant experiences that showcase how you’ve gone above and beyond to make someone’s day better. We love seeing that enthusiasm!
Showcase Your Leadership Skills:As a Kitchen Leader, you’ll be inspiring your team every day. Use your application to highlight any previous leadership roles or experiences where you’ve motivated others. We’re keen to see how you can drive team performance!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need right there. Plus, it helps us keep track of your application!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's values and what they stand for. Brush up on their menu and understand their commitment to quality and customer service. This will show that you’re genuinely interested in the role and the company.
✨Show Your Leadership Skills
As a Kitchen Leader, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past. Think about times when you resolved conflicts or motivated others to achieve high standards. Be ready to share these stories during your interview.
✨Emphasise Your Passion for Customer Service
Pret is all about exceptional customer experiences. Be prepared to discuss what great customer service means to you and how you’ve delivered it in previous roles. Share specific instances where you went above and beyond to make a customer's day better.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if Pret is the right fit for you.