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- Tasks: Lead a team in preparing delicious food and ensuring high standards.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible hours.
- Other info: Diverse opportunities for growth and a supportive community.
- Why this job: Make a real impact while growing your skills in a fun environment.
- Qualifications: Passion for customer service and team leadership experience.
The predicted salary is between 30000 - 40000 £ per year.
Full Time 35 hours per week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 5-7 Pall Mall East, London SW1Y 5BA GBR.
Growing Good Things: Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for: As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you: Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer: Hourly rate is £15.35 (inclusive of mystery shopper bonus). After initial training, earn an extra £5 per hour for any shift started between 3-5am. 28 days annual leave (pro-rata if you're part-time). Pension scheme. Life Assurance at 3x annual salary & virtual GP. Healthcare cash plan. Free food and drink while you’re working. And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista‑made drinks a day). Loyalty award after 5, 10, 15, 20 years’ service. Regular rewards and recognition for amazing standards. Access marketplace discounts on shopping, travel, fitness, dining, tech and more. Flexible working hours, means you have the time to do what’s important to you. Comfy free shoes to wear on shift.
We also offer: Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot! Community and purpose: We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values: Happy Teams, Happy Customers, Amazing Standards, Every day, Never Standing Still, Doing The Right Thing.
The interview journey: Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us. We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - 5-7 Pall Mall in City of Westminster employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Leader - 5-7 Pall Mall in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Kitchen Leader, you'll be leading a team and interacting with customers. Think about examples from your past experiences where you've demonstrated leadership and customer service, and be ready to share those stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Expect to be asked how you'd handle specific challenges in the kitchen or with your team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen Leader - 5-7 Pall Mall in City of Westminster
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the Kitchen Leader role. We love seeing how your background aligns with our values and what you can bring to the team!
Show Your Enthusiasm: Express your excitement about joining Pret! Whether it’s your love for delicious food or your desire to lead a team, let us know why you’re keen to hop on board with us.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's values and what it means to be a Kitchen Leader. Familiarise yourself with their menu and the importance of high standards in food preparation. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Leadership Skills
Be ready to share examples of how you've led a team in the past. Think about times when you inspired others or resolved conflicts. Pret is looking for someone who can drive team performance, so highlight your ability to motivate and support your colleagues.
✨Emphasise Customer Service
Pret prides itself on exceptional customer service, so be prepared to discuss how you would ensure every customer has a great experience. Share any relevant experiences where you went above and beyond for customers, and demonstrate your understanding of the importance of kindness and generosity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about team dynamics, opportunities for growth, or how Pret supports its employees in maintaining high standards.