At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant café chain with over 750 shops worldwide.
- Benefits: Earn £14.05 per hour, enjoy free food, flexible hours, and great perks.
- Other info: Opportunities for professional growth and a commitment to diversity and community.
- Why this job: Be part of a passionate team and grow your skills in a fun environment.
- Qualifications: No experience needed; just bring your passion for customer service.
The predicted salary is between 29000 - 31000 £ per year.
We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 10 Bressenden Place, London, GT LON SW1E 5DU GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £14.05 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
Individual ways to grow
We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
Community and purpose
We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Cafe Team Member - Flexible Hours & Growth in City of Westminster employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering flexible hours and a vibrant work culture that fosters personal and professional growth. With a commitment to diversity and community impact, our team members enjoy competitive pay, comprehensive benefits, and the opportunity to develop their skills through fully funded qualifications. Join us at our London location, where your passion for customer service can shine, and be part of a team that values kindness, authenticity, and making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Member - Flexible Hours & Growth in City of Westminster
✨Tip Number 1
Get to know Pret! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show your passion for their mission and how you can contribute to their amazing team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can spread joy and kindness, just like Pret encourages. Be ready to share examples of how you’ve made someone's day better in the past.
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Show them who you are and how you can bring warmth and positivity to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family. Let’s get you on that shop floor!
We think you need these skills to ace Cafe Team Member - Flexible Hours & Growth in City of Westminster
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your love for food.
Tailor Your Application:Make sure to customise your application to reflect how you align with our values at Pret. Highlight any experiences that showcase your kindness, honesty, and ability to spread joy – these are key traits we’re looking for!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your personal experiences to what they stand for.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Talk about why you love food, coffee, or working in a team environment. Pret is looking for genuine passion, so share any relevant experiences that highlight your love for customer service.
✨Be Yourself
Pret values authenticity, so don’t be afraid to show your true self. Bring your warmth and kindness to the conversation. Share stories that reflect your personality and how you spread joy in your daily life, as this aligns perfectly with their culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about growth opportunities, team dynamics, or how they support their staff. This shows your interest in the role and helps you determine if Pret is the right fit for you.
