At a Glance
- Tasks: Serve delicious food and drinks while spreading joy to customers every day.
- Company: Join Pret, a vibrant café chain with over 750 shops worldwide.
- Benefits: Earn £14.05 per hour, enjoy free food, and flexible hours.
- Other info: Great growth opportunities with training and a supportive community.
- Why this job: Be part of a passionate team making a real difference in people's days.
- Qualifications: No experience needed; just bring your kindness and enthusiasm!
The predicted salary is between 29000 - 31000 £ per year.
Full Time 35 hours per week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together we’re doing the right thing and growing fast – it’s an exciting team to hop on board! This role is located in 9 Argyll Street, London W1F 7TG GBR.
Growing Good Things: Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO Pano) started on the shop floor.
What we’re looking for:
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
We offer:
- Hourly rate is £14.05 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3‑5am.
- 28 days annual leave (pro‑rata if you’re part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista‑made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey:
Every interview process at Pret begins with the same two stages: initial phone screening and 60‑minute shop‑based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Cafe Team Member — Deliver Joy in a Fast-Paced Café employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member can thrive. Located in the heart of London, our café provides not only competitive pay and generous benefits like free food and flexible hours but also a clear path for personal and professional growth, with many of our leaders starting from the shop floor. Join us to be part of a community that values kindness, diversity, and making a positive impact while delivering joy to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Member — Deliver Joy in a Fast-Paced Café
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into Pret and soak up the atmosphere. Chat with team members, observe how they interact with customers, and get a feel for the pace. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios where you can spread joy, like handling a tricky customer or making someone’s day with a free coffee. Being prepared with examples will make you shine in the interview and show off your passion for exceptional service.
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your genuine love for food and coffee, and how you can contribute to creating a happy team and happy customers. Remember, they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing opportunities for growth at Pret. Let’s get you on board and delivering joy together!
We think you need these skills to ace Cafe Team Member — Deliver Joy in a Fast-Paced Café
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your love for food and coffee.
Tailor Your Application:Make sure to customise your application to reflect how you fit into our team at Pret. Highlight any experiences or skills that align with our values of kindness, honesty, and generosity – we’re all about spreading joy!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity as much as we appreciate a well-made latte!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and user-friendly – just like our café experience!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and passion for food and service to what they stand for.
✨Show Your Personality
Pret is all about bringing joy to customers, so let your authentic self shine through in the interview. Share personal stories that highlight your kindness and generosity, and don’t be afraid to show your enthusiasm for the role. A genuine smile can go a long way!
✨Prepare for the Fast Pace
Since the café environment is fast-paced, think of examples from your past where you've thrived under pressure or adapted quickly to change. Be ready to discuss how you handle busy situations and keep a positive attitude, as this is key to being a successful team member.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in growth opportunities at Pret. Ask about training programmes or how they support team members in their career paths. This demonstrates your eagerness to learn and grow within the company.
