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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and high standards.
- Company: Join Pret, a global leader in delicious food and organic coffee.
- Benefits: Earn £14.81 per hour, enjoy free food, and flexible hours.
- Why this job: Be part of a passionate team and grow your career with us.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Opportunities for professional growth and a fun, supportive environment.
The predicted salary is between 11 - 17 £ per hour.
Full Time Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for: Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you: Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer:
- Hourly rate is £14.81 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, means you have the time to do what's important to you
- Comfy free shoes to wear on shift
- Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal.
Front of House Leader - Bristol, Queens Road employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Bristol, Queens Road
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Pret shop if you can. This will give you a feel for the vibe and help you connect with the team during your chat.
✨Tip Number 2
Show off your people skills! As a Front of House Leader, you'll be all about inspiring your team and keeping customers happy. Share examples of how you've done this in the past to really impress.
✨Tip Number 3
Be ready to roll up your sleeves! Pret loves hands-on leaders. Prepare to discuss how you can jump in during busy times and keep the energy high – it’s all about teamwork!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely excited about joining the Pret family. Let’s grow together!
We think you need these skills to ace Front of House Leader - Bristol, Queens Road
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Front of House Leader role. Mention specific examples of how you've led teams or provided exceptional service in the past.
Show Your Enthusiasm: Express your excitement about joining Pret and contributing to our mission. A little enthusiasm goes a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Pret A Manger
✨Know Your Pret
Before the interview, dive into what makes Pret special. Familiarise yourself with their values, menu, and customer service approach. This will not only show your enthusiasm but also help you connect your experiences to their mission.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll be guiding your team. Prepare examples of how you've successfully led a team in the past, whether it was through coaching, mentoring, or simply keeping spirits high during busy times.
✨Emphasise Customer Service Passion
Pret thrives on exceptional customer service. Be ready to share stories that highlight your commitment to making customers happy, like those small acts of kindness that can make a big difference.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare questions that show your interest in growth opportunities at Pret, such as training programmes or career paths. This demonstrates your eagerness to develop within the company.
