At a Glance
- Tasks: Serve delicious food and coffee while spreading joy to customers every day.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £13.46/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
- Why this job: Be part of a fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: No experience needed; just bring your passion for customer service and kindness.
The predicted salary is between 13 - 16 £ per hour.
Team Member (Part Time-16 hours per week) at Pret. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we’re looking for
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.46 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you’re part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – lots of opportunities for learning, whether you join us for a short stint or the long game.
- Fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret.
- Pace and variety – Our work is fast paced with lots of variety.
- Community and purpose – We’re proud to make a difference through The Pret Foundation.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Birmingham, New Street Station employer: Pret A Manger
At Pret, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With flexible working hours, competitive pay, and a commitment to diversity and inclusion, our Birmingham, New Street Station location provides a unique opportunity to be part of a passionate team dedicated to delivering exceptional customer service while making a positive impact in the community. Join us and enjoy benefits like free food, professional development opportunities, and a supportive environment that celebrates your individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Birmingham, New Street Station
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Pret A Manger and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member - Birmingham, New Street Station
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Pret A Manger that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Pret A Manger.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Pret A Manger get a sense of who you are beyond your experience!
How to prepare for a job interview at Pret A Manger
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Pret A Manger and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
