At a Glance
- Tasks: Serve delicious food and coffee while spreading joy to customers every day.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £13.46/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
- Why this job: Be part of a fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: No experience needed; just bring your passion for customer service and kindness.
The predicted salary is between 13 - 16 € per hour.
Team Member (Part Time-16 hours per week) at Pret. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we’re looking for
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.46 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you’re part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – lots of opportunities for learning, whether you join us for a short stint or the long game.
- Fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret.
- Pace and variety – Our work is fast paced with lots of variety.
- Community and purpose – We’re proud to make a difference through The Pret Foundation.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Birmingham, New Street Station employer: Pret A Manger
At Pret, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With flexible working hours, competitive pay, and a commitment to diversity and inclusion, our Birmingham, New Street Station location provides a unique opportunity to be part of a passionate team dedicated to delivering exceptional customer service while making a positive impact in the community. Join us and enjoy benefits like free food, professional development opportunities, and a supportive environment that celebrates your individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Birmingham, New Street Station
✨Tip Number 1
Get to know Pret! Before your interview, spend some time in the shop. Grab a coffee, chat with the team, and soak up the vibe. This will help you understand the culture and show your genuine interest when you chat with the hiring manager.
✨Tip Number 2
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your passion for customer service and how you can spread joy on the shop floor. Remember, they want to see the real you!
✨Tip Number 3
Prepare for the shop-based interview by thinking about examples of how you've shown kindness or teamwork in the past. They love stories that highlight your ability to connect with others and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Team Member - Birmingham, New Street Station
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine warmth and passion for customer service.
Highlight Your Passion:Make sure to express your love for food and coffee in your application. We’re looking for team players who can spread joy and bring a smile to our customers’ faces every day!
Keep It Simple:Don’t overthink it! Just answer the questions honestly and clearly. We appreciate straightforwardness and want to get to know you better without any fluff.
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to find your application and get the ball rolling!
How to prepare for a job interview at Pret A Manger
✨Know the Company
Before your interview, take some time to learn about Pret and its values. Understand their commitment to exceptional customer service and community impact. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Talk about why you love food, coffee, or customer service. Share any personal experiences that highlight your passion for making someone's day better. Remember, they’re looking for team players who can spread joy!
✨Prepare for Scenarios
Expect to be asked about how you would handle specific situations on the shop floor. Think about examples where you've provided excellent service or worked well in a team. Practising these scenarios can help you feel more confident and ready to impress during the interview.
✨Be Yourself
Pret values authenticity, so don’t be afraid to show your true self. Bring your genuine warmth and kindness to the conversation. They want to see the real you, so relax and let your personality shine. This is your chance to connect with them on a personal level!
