At a Glance
- Tasks: Join our team to create delicious food and serve amazing coffee with a smile.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks.
- Other info: Opportunities for growth, training, and a supportive community await you.
- Why this job: Be part of a fun team that values kindness and customer joy every day.
- Qualifications: No experience needed; just bring your passion for great service!
The predicted salary is between 28000 - 32000 £ per year.
Part time 20 hours per week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 22-24 Colmore Row, Birmingham B3 2QD GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What We’re Looking For
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
We offer
- Hourly rate is £14.00 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5 am.
- 28 days annual leave (pro‑rata if you’re part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – we offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us.
- Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – we’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Birmingham Colmore Row employer: Pret A Manger
At Pret, we pride ourselves on being an excellent employer, offering a vibrant work culture where passionate individuals can thrive. Located in the heart of Birmingham, our team members enjoy flexible working hours, competitive pay, and a range of benefits including free food and drink while on shift, generous annual leave, and opportunities for personal growth through fully funded qualifications. Join us to be part of a community that values diversity, fosters individual development, and is committed to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Birmingham Colmore Row
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the smiling face of Pret, think about how you can spread joy and warmth to customers. Maybe even role-play with a friend to get comfortable with common scenarios.
✨Tip Number 3
Be yourself during the interview! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your passion for food and coffee, and how you can contribute to making customers' days better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working at Pret right there!
We think you need these skills to ace Team Member - Birmingham Colmore Row
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application:Make sure to highlight any relevant experiences or skills that align with what we’re looking for. Whether it’s a part-time job or a volunteer role, show us how you can bring joy to our customers every day!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity in your responses.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture.
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and values to what they stand for.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Talk about why you love food, coffee, or customer service. Share any personal stories that highlight your passion for making people happy, as this aligns perfectly with what Pret is looking for.
✨Be Yourself
Pret values authenticity, so don’t be afraid to show your true self. Bring your genuine warmth and kindness to the conversation. Remember, they want to see the real you, not a rehearsed version of yourself.
✨Ask Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about team dynamics, growth opportunities, or how they celebrate small acts of kindness within the team.
