At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and high standards in a fast-paced environment.
- Company: Join Pret, a dynamic food and coffee brand with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, flexible hours, and great perks like 50% off meals.
- Other info: Opportunities for growth, diversity, and community impact through The Pret Foundation.
- Why this job: Be part of a passionate team making a real difference in customers' lives every day.
- Qualifications: Experience in leading teams and a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 € per year.
We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
This role is located in Unit S015 Southgate Centre, Bath BA1 1AP GBR.
Growing Good Things: Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we're looking for:
- Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams.
- These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy.
- A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer:
- Hourly rate is £15.35 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Life Assurance at 3x annual salary & virtual GP.
- Healthcare cash plan.
- Free food and drink while you're working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years' service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow - We offer lots of opportunities for learning, including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
- Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams Happy Customers.
- Amazing Standards Every day.
- Never Standing Still.
- Doing The Right Thing.
The interview journey:
- Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
- Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Locations
Part-time Front of House Supervisor in Bath, Somerset employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. Located in the heart of Bath, our Front of House Supervisors enjoy competitive pay, flexible hours, and a wealth of growth opportunities, including fully funded professional qualifications. With a strong commitment to community and diversity, we ensure that every team member feels valued and empowered to make a difference while enjoying perks like free food and drinks during shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Front of House Supervisor in Bath, Somerset
✨Tip Number 1
Get to know the company culture before your interview. Check out Pret's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about leading and inspiring a team, think of examples from your past where you've made a positive impact. Be ready to share these stories during your interview to showcase your leadership style.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s a great way to make a good first impression and shows that you respect the opportunity to join the Pret family.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Part-time Front of House Supervisor in Bath, Somerset
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any leadership roles or customer service experiences that align with what we’re looking for in a Front of House Supervisor.
Show Your Enthusiasm:Express your excitement about joining Pret! We love candidates who are genuinely interested in our values and mission, so share why you want to be part of our team and how you can contribute.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's values and what makes them unique. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences to their mission.
✨Show Your Passion
During the interview, let your enthusiasm for the role shine through. Share specific examples of how you've spread joy in previous jobs or how you've led a team to success. Pret loves people who are genuinely passionate about making customers happy!
✨Be a People Person
As a Front of House Supervisor, you'll be leading a team. Highlight your leadership skills by discussing how you've coached or mentored others in the past. Show that you can keep spirits high, even during busy times, and that you care about your team's growth.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows you're engaged and interested. You might ask about the training process for new supervisors or how Pret supports its employees' growth. It’s a great way to demonstrate your commitment to the role!
