At a Glance
- Tasks: Support daily operations, lead the team, and ensure outstanding customer service.
- Company: Join Pret, a vibrant company making delicious food and coffee across 750+ shops worldwide.
- Benefits: Competitive salary, quarterly bonuses, 33 days annual leave, and free private medical cover.
- Other info: Diverse and inclusive environment with lots of learning opportunities and a focus on community.
- Why this job: Grow your career with real opportunities and make a positive impact in your community.
- Qualifications: Experience in retail or hospitality and a passion for leading teams.
The predicted salary is between 34654 - 35654 £ per year.
We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
As an Assistant Manager at Pret a Manger, you’ll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You’ll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you’ll ensure exceptional customer experiences and resolve any issues promptly. You’ll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you’ll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.
Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We offer
- £34,654 - £35,654
- 15% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min)
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Assistant Manager (Kitchen) -Shoreditch High Street, 192 employer: Pret A Manger
At Pret a Manger, we pride ourselves on fostering a vibrant and inclusive work culture where passionate individuals can thrive. As an Assistant Manager in Shoreditch High Street, you'll enjoy competitive benefits, including generous annual leave, private medical cover, and opportunities for professional growth through fully funded qualifications. Join us in making a positive impact while leading a dedicated team to deliver exceptional customer experiences in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Kitchen) -Shoreditch High Street, 192
✨Tip Number 1
Get to know Pret! Familiarise yourself with their values and culture. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets what they stand for.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you’ll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and showcase your passion for exceptional service.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you’ve led a team or resolved a customer issue. This will help you demonstrate your leadership skills and how you can contribute to the Pret team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family and growing with us.
We think you need these skills to ace Assistant Manager (Kitchen) -Shoreditch High Street, 192
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or hospitality. Show us how your skills align with what we’re looking for in an Assistant Manager at Pret!
Show Your Passion:We love seeing candidates who are genuinely excited about joining our team. Share specific examples of how you've spread joy or delivered exceptional customer experiences in your previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Pret A Manger
✨Know Your Pret
Before your interview, dive into what makes Pret special. Familiarise yourself with their values, like 'Happy Teams Happy Customers' and 'Doing The Right Thing'. This will help you connect your answers to their mission and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated others or resolved conflicts. Highlight how you can inspire your team to deliver exceptional customer service and maintain high standards.
✨Emphasise Teamwork and Inclusivity
Pret values a positive and inclusive work environment. Be ready to discuss how you've fostered teamwork in previous roles. Share specific instances where you contributed to a supportive atmosphere, as this aligns perfectly with what Pret is looking for.
✨Prepare for the Shop Experience
The second stage of the interview involves a shop experience. Think about how you would handle busy periods and customer interactions. Practise scenarios where you might need to step in and support your team, whether it's making coffee or managing stock. This will demonstrate your hands-on approach and readiness to jump in when needed.
