At a Glance
- Tasks: Lead Pret's international travel retail growth strategy and build key partnerships.
- Company: Join Pret, a vibrant company passionate about food and customer service.
- Benefits: Enjoy competitive pay, free food, generous leave, and professional development opportunities.
- Other info: Dynamic work environment with a focus on innovation and community.
- Why this job: Make a real impact in global travel retail while growing your career.
- Qualifications: Experience in international business development and strong negotiation skills required.
The predicted salary is between 75600 - 92400 £ per year.
75B, Verde, 10 Bressenden Pl Westminster London SW1E 5DH
Hello, we’re Pret Proud makers of freshly made food, organic coffee and big ideas.
Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board.
Growing good things Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine.
Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day.
As a Director – Travel Retail International you’ll lead Pret's growth strategy across international travel retail channels, with a primary focus on airports, railway stations, metro and transit hubs, ferry terminals, and other high-traffic transport locations You will build and manage relationships with leading travel retail operators, master concessionaires, airport authorities, transportation companies, and franchise partners across Europe, Middle East, Asia Pacific, and other international markets.
Success in the role will be measured through, new market entries secured, Franchise and concession agreements signed, Travel hub locations opened, Strength of strategic partner relationships, Delivery of the international travel retail growth pipeline, Commercial returns generated from new developments.
Key responsibilities
- Lead International Travel Retail Development
- Develop and deliver Pret's international travel retail growth strategy across all regions outside the UK and US.
- Identify and secure new development opportunities within airports, rail networks, and other transport environments.
- Build and maintain a long-term pipeline of development opportunities across priority international markets.
- Continuously monitor transport infrastructure investments, terminal redevelopments, concession renewals, and airport expansion projects.
- Build Strategic Partnerships
- Establish strong relationships with airport operators, travel hub landlords, concessionaires, franchise partners, and transportation authorities.
- Become Pret's primary commercial representative within the international travel retail sector.
- Develop senior-level relationships with key decision-makers responsible for awarding foodservice concessions and travel retail opportunities.
- Actively expand Pret's network across the global travel retail ecosystem.
- Lead Commercial Negotiations
- Lead negotiations for franchise agreements, development agreements, concessions, licences, and commercial partnerships.
- Structure and negotiate commercial terms including: o Franchise fees o Royalty structures o Development commitments o Capital investment responsibilities o Territory rights o Revenue share arrangements o Operating obligations.
- Partner closely with Legal and Finance teams to ensure agreements support Pret's long-term growth objectives.
- Deliver New Market Entry
- Evaluate new markets and travel hub opportunities through strategic, financial, and operational assessment.
- Develop business cases and investment recommendations for senior leadership approval.
- Present opportunities, deal economics, risks, and growth forecasts to Executive and Board-level stakeholders.
- Support franchise partners through the development and launch process to ensure successful market entry.
- Drive Cross-Functional Delivery
- Collaborate closely with: o International Operations o Property & Development o Finance o Legal o Supply Chain o People Team o Brand & Marketing.
- Support partners through feasibility, design, construction, mobilisation, and opening phases.
- Ensure new opportunities are aligned with Pret's operational and brand standards.
- Market Intelligence & Industry Representation
- Maintain deep knowledge of international travel retail trends, passenger developments, concession models, and competitor activity.
- Represent Pret at global industry conferences, aviation forums, railway industry events, and travel retail exhibitions.
- Provide regular updates on pipeline performance, market opportunities, competitor insights, and deal progress.
Experience & Skills Required
- Significant experience in international business development, franchise development, travel retail, airport concessions, retail property, hospitality development, or foodservice expansion.
- Strong track record of securing and negotiating complex commercial partnership agreements.
- Experience working with airports, transport operators, travel retail organisations, concessionaires, franchisees, or multinational hospitality brands.
- Demonstrated success delivering multi-market expansion and growth strategies.
- Experience building and managing senior stakeholder relationships across multiple countries and cultures.
- Strong financial and commercial modelling capability.
- Experience presenting business cases and investment recommendations to executive leadership teams.
- Experience within a QSR, coffee, food-to-go, hospitality, travel retail, franchise, or retail development environment.
- Existing network across international airport authorities, travel concessionaires, railway operators, and travel retail stakeholders.
- Experience leading international franchise partnerships across multiple regions.
- Additional language skills would be advantageous.
- Strong understanding of international franchise development and travel retail.
- Knowledge of franchise, licensing, concession, and partnership models.
- Excellent business development and stakeholder management skills.
- Strong commercial and financial acumen with experience building business cases.
- Exceptional negotiation, influencing, and relationship-building skills.
- Strong analytical skills with the ability to use data to drive decision-making.
- Excellent communication and presentation skills with senior stakeholders.
- Ability to balance immediate opportunities with long-term growth priorities.
- Collaborative approach with experience working across multiple functions and markets.
- Results-driven with a proven track record of securing new business opportunities.
- Good understanding of travel retail trends and concession procurement processes.
- Passion for international growth, partnerships, and brand expansion.
- Life at Pret
In the office Our offices are where teams come together to collaborate, connect and bring great ideas to life. Wherever you're based, you'll find:
- Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
- Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
- Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
- Community & purpose: We work together to creative positive change through the Pret Foundation
Our values - Be kind, honest and generous: bring genuine warmth and your authentic self to work every day - Bring your passion: share our passion for food and exceptional customer service - Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special
- The perks
- A Gold Card! That means when you’re in the office, your food and drinks are on us. And when you’re not, you get 5 free drinks a day and 50% off everything else.
- 33-38 days of annual leave (increasing with service)
- Free private medical aid cover – with the option to add a loved one
- 4-5% pension contribution (increasing with service)
- Life assurance at 3x your annual salary
- Loyalty awards to celebrate every 5 years you’re with us
- And more – think: a flexible benefits platform, season ticket loans, a healthcare cash plan, mortgage services, financial wellbeing provisions, option to take a sabbatical after 3 years and opportunities to support our incredible charity, the Pret Foundation.
Hello, we’re Pret Life in our Shops Life in our Support Centre (75B) Great customer experiences start with great teams.
Explore the diverse career paths, skills and opportunities across our shops and Support Centre, and learn how our people bring the Pret experience to life every day.
Our Teams in Shops Our Teams in Support Centre
Whether you’re here for a short stint or the long game, there’s a career path for you at Pret.
We provide opportunities to learn new skills, take on fresh challenges and build a career you’ll be proud of.
Careers Spotlight Graduate Programme Early Careers & Apprenticeships Our Rising Star Programme That’s for our people, our communities and the planet.
We strive to make the kindest choice with the most positive impact wherever we can – and we’re looking for passionate people who can help us keep that spirit alive as we grow.
Read ESG report Read Gender Pay Gap report For job alerts, sign up and we’ll let you know when
#J-18808-Ljbffr
Director Travel Retail International employer: Pret A Manger (Europe) Ltd
Pret A Manger offers an exciting opportunity for baristas in London, where you can enjoy free food and drinks while being part of a vibrant team. With a strong emphasis on employee growth, flexible shifts, and a supportive work culture, you'll thrive in an environment that values warmth and reliability. Join us to craft delicious coffee and food, and take your career to the next level in a company that truly cares about its people.
Contact Details:
Pret A Manger (Europe) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director Travel Retail International
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger (Europe) Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger (Europe) Ltd
Don't be shy about reaching out to Pret A Manger (Europe) Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Director Travel Retail International
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger (Europe) Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger (Europe) Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
