At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and high food standards.
- Company: Join the Hala Group, a proud Pret A Manger franchise with a family-run ethos.
- Benefits: Earn £13.85 per hour, enjoy free meals, and access exclusive discounts.
- Other info: Opportunities for professional development and clear paths to management roles.
- Why this job: Be part of a dynamic team that values growth, joy, and sustainability.
- Qualifications: Previous supervisory experience in hospitality and a passion for food and people.
The predicted salary is between 13.85 - 13.85 £ per hour.
We’re on the lookout for two enthusiastic and passionate Leaders to join our Reading - The Oracle Pret A Manger team, part of the Hala Group family Franchise as General Leaders (Kitchen & Front of House). If you thrive in a fast-paced environment, enjoy working as part of a team, and love delivering great customer service, we’d love to hear from you! Please note, the role will require working FOH and BOH (Kitchen), making sandwiches, hot food, coffee, and customer service. Opening and closing the shop, 5:30am start, with a 6pm finish - full flexibility required.
About the Role
Do you thrive in a fast-paced environment where teamwork, coaching, and great food come together? Are you ready to lead by example and inspire others every day? We’re looking for dedicated Leaders to support, coach, and guide our team to create exceptional experiences for every customer. You’ll be essential to the smooth running of each shift, working closely with the Manager and being the eyes and ears of the operation – both front and back of house. This is an exciting opportunity to join a franchise that values its people and is dedicated to creating memorable moments for customers every day. You’ll work in a dynamic environment where you’ll have the chance to learn new skills, prepare delicious products, and help deliver exceptional service.
About Hala Group
Hala Group is an established Pret A Manger franchisee, currently operating seven stores across the UK. With over 25 years of experience as a family-run business, we take pride in our values of People, Excellence, and Progress. As a franchise partner, we uphold Pret’s high standards while fostering a supportive and rewarding environment for our teams. At Pret, we spread joy through freshly made food and organic coffee, and as part of the Hala Group, a proud franchise partner of Pret A Manger, we're excited to welcome new Team Members to our growing family. If you're passionate about food, people, and early mornings – this is your chance to be part of something special from the very beginning.
Key Responsibilities:
- Lead, train, and coach your team to deliver outstanding service and consistently high food standards.
- Support the day-to-day operations and take ownership during shifts.
- Deliver joyful customer experiences with warmth and positivity.
- Champion teamwork and a respectful, inclusive environment.
- Stay informed about our food, drinks, and promotions to keep customers excited and engaged.
What We’re Looking For:
- Previous supervisory or team-leading experience within the hospitality industry.
- A passion for hospitality, food, and people.
- Strong communication and organisational skills.
- A hands-on attitude and a love for early mornings!
What We Offer:
- £13.85 per hour (plus a mystery shopper bonus of £1.25 per hour)
- Free meals when working + Club Pret GOLD Membership = 5 free drinks a day, PLUS 50% off all food items!
- 28 days paid holiday (pro-rata)
- Employee discount programme, tech purchase scheme, EAP Service and many more!
- Pension scheme and length of service rewards
- Outstanding training and development via the Pret Academy
- Opportunities to gain professional qualifications (Apprenticeships Level 3)
- Clear path to management roles – over 85% of our Managers started as Team Members!
Why Join Us?
As part of the Hala Group and the Pret family, we believe in caring for our people, investing in your growth, and creating an environment where you can thrive. We're more than just a food and coffee brand – we’re a team that works together, supports each other, and has fun along the way. Our food is handmade in our kitchens every day. Anything we don’t sell is donated to charity. Our coffee is 100% organic, and we’re committed to sustainability and making a positive difference in our communities. Be Part of Something Fresh – Apply Now! Join us in shaping the experience. If you're ready to lead, grow, and bring joy every day – we’d love to hear from you.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee assistance programme
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Store discount
Experience: Supervising: 1 year (required)
Work authorisation: United Kingdom (required)
Location: Salisbury, Wiltshire (preferred)
Work Location: In person
Team Leader in Salisbury employer: Pret a Manger Careers
At Pret A Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values kindness, honesty, and genuine warmth. With a strong commitment to employee growth, our team leaders enjoy numerous benefits including competitive pay, generous leave, and a supportive environment that fosters development and recognition. Join us in creating unforgettable customer experiences while enjoying perks like free food, discounts, and a focus on sustainability in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret a Manger Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret a Manger Careers
Don't be shy about reaching out to Pret a Manger Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret a Manger Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret a Manger Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
