At a Glance
- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Join Belle Vue Heaton, a caring community dedicated to providing exceptional support.
- Benefits: Gain valuable experience while enjoying a supportive work environment and flexible hours.
- Why this job: Make a real difference in people's lives while developing essential skills in a nurturing setting.
- Qualifications: No prior experience needed, just bring your enthusiasm and professionalism!
- Other info: This is a fantastic opportunity for high school and college students looking to kickstart their careers.
We are recruiting for an Apprentice Receptionist at our care home, Belle Vue Heaton to provide a welcoming first point of contact for residents, families, visitors, and professionals entering the care home. The Apprentice Receptionist supports the smooth day-to-day running of the reception and assists with administrative tasks to ensure high standards of service and confidentiality within the care setting.
Responsibilities
Greet all visitors, residents, and staff in a professional manner, creating a welcoming atmosphere in the reception area.
- Ensure all visitors sign in/out in line with care home policies and safeguarding procedures.
- Manage incoming telephone calls.
- Provide refreshments to visitors and guests when required.
- Set up and maintain tidy, professional, and accessible reception and communal areas.
- Assist in booking and preparing meeting rooms for staff and external visitors.
- Support administrative tasks such as filing, photocopying, archiving, and updating records.
- Order and manage stationery and office supplies.
- Handle incoming and outgoing post for the care home.
- Support the Home Manager and other care home staff with administrative duties.
- Drive, establish and maintain our CORE values throughout your team.
Required Key Skills
- Demonstrated professionalism and courtesy in all interactions
- Timely and accurate completion of administrative duties.
- High levels of confidentiality and sensitivity to residents\’ and families\’ needs.
- Consistent adherence to safeguarding and data protection procedures.
- Contribution to the positive and welcoming environment of the care home.
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Apprentice Receptionist employer: Prestwick Care
Contact Detail:
Prestwick Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist
✨Tip Number 1
Familiarise yourself with the care home environment and its values. Understanding the ethos of Belle Vue Heaton will help you convey your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in a professional context. As an Apprentice Receptionist, you'll be the first point of contact, so being able to greet visitors warmly and handle inquiries confidently is crucial.
✨Tip Number 3
Get comfortable with basic administrative tasks like filing and managing phone calls. Familiarity with these tasks will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 4
Showcase your ability to maintain confidentiality and sensitivity. Think of examples from your past experiences where you've handled sensitive information, as this will be key in a care home setting.
We think you need these skills to ace Apprentice Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Apprentice Receptionist position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the care home environment. Emphasise your commitment to providing excellent service and maintaining confidentiality, as these are crucial in this position.
Highlight Relevant Experience: If you have any previous experience in customer service or administrative roles, make sure to include this in your CV. Use specific examples to demonstrate your professionalism and ability to handle various tasks effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for the role.
How to prepare for a job interview at Prestwick Care
✨Show Your People Skills
As an Apprentice Receptionist, you'll be the first point of contact for many. Make sure to demonstrate your ability to greet visitors warmly and professionally during the interview. Share examples of how you've created a welcoming atmosphere in previous roles or situations.
✨Understand the Importance of Confidentiality
Highlight your understanding of confidentiality and data protection, especially in a care home setting. Be prepared to discuss how you would handle sensitive information and ensure that residents' privacy is respected.
✨Demonstrate Organisational Skills
The role involves various administrative tasks, so it's crucial to showcase your organisational skills. Talk about any experience you have with managing schedules, filing systems, or handling multiple tasks efficiently.
✨Emphasise Teamwork and CORE Values
Since the role supports the Home Manager and other staff, emphasise your ability to work as part of a team. Familiarise yourself with the company's CORE values and be ready to explain how you can contribute to maintaining a positive and welcoming environment.