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- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Join Covent House, a caring community dedicated to providing exceptional support.
- Benefits: Gain valuable experience while enjoying a supportive work environment and flexible hours.
- Why this job: Make a real difference in people's lives while developing essential skills in a warm atmosphere.
- Qualifications: No prior experience needed; just bring your enthusiasm and professionalism!
- Other info: This is a fantastic opportunity for high school and college students looking to kickstart their careers.
We are recruiting for an Apprentice Receptionist at our care home, Covent House to provide a welcoming first point of contact for residents, families, visitors, and professionals entering the care home. The Apprentice Receptionist supports the smooth day-to-day running of the reception and assists with administrative tasks to ensure high standards of service and confidentiality within the care setting.
Responsibilities
Greet all visitors, residents, and staff in a professional manner, creating a welcoming atmosphere in the reception area.
- Ensure all visitors sign in/out in line with care home policies and safeguarding procedures.
- Manage incoming telephone calls.
- Provide refreshments to visitors and guests when required.
- Set up and maintain tidy, professional, and accessible reception and communal areas.
- Assist in booking and preparing meeting rooms for staff and external visitors.
- Support administrative tasks such as filing, photocopying, archiving, and updating records.
- Order and manage stationery and office supplies.
- Handle incoming and outgoing post for the care home.
- Support the Home Manager and other care home staff with administrative duties.
- Drive, establish and maintain our CORE values throughout your team.
Required Key Skills
- Demonstrated professionalism and courtesy in all interactions
- Timely and accurate completion of administrative duties.
- High levels of confidentiality and sensitivity to residents\’ and families\’ needs.
- Consistent adherence to safeguarding and data protection procedures.
- Contribution to the positive and welcoming environment of the care home.
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Apprentice Receptionist employer: Prestwick Care
Contact Detail:
Prestwick Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist
✨Tip Number 1
Familiarise yourself with the core values of our care home, Covent House. Understanding and embodying these values will not only help you during the interview but also demonstrate your commitment to creating a welcoming environment.
✨Tip Number 2
Practice your communication skills, especially in a professional context. As an Apprentice Receptionist, you'll be the first point of contact, so being able to greet visitors warmly and handle phone calls confidently is crucial.
✨Tip Number 3
Get to know the basic administrative tasks that are common in reception roles, such as managing visitor logs and handling post. This knowledge will show your proactive approach and readiness to take on responsibilities.
✨Tip Number 4
Consider volunteering or shadowing at a care home or similar environment. This experience can provide valuable insights into the role and help you understand the dynamics of working in a care setting.
We think you need these skills to ace Apprentice Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Apprentice Receptionist position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the care home environment. Mention any relevant experience or skills, such as customer service or administrative tasks, that demonstrate your suitability for the position.
Highlight Relevant Skills: In your CV, emphasise key skills mentioned in the job description, such as professionalism, confidentiality, and the ability to create a welcoming atmosphere. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Prestwick Care
✨Show Your People Skills
As an Apprentice Receptionist, you'll be the first point of contact for many. Make sure to demonstrate your ability to greet visitors warmly and professionally during the interview. Share examples of how you've created a welcoming atmosphere in previous roles or situations.
✨Understand the Importance of Confidentiality
Highlight your understanding of confidentiality and data protection, especially in a care home setting. Be prepared to discuss how you would handle sensitive information and ensure that residents' privacy is respected.
✨Demonstrate Organisational Skills
The role involves various administrative tasks, so it's crucial to showcase your organisational skills. Talk about any experience you have with managing schedules, filing systems, or handling multiple tasks efficiently.
✨Familiarise Yourself with CORE Values
Research the CORE values of the care home and be ready to discuss how you can contribute to them. Showing that you align with their values will demonstrate your commitment to creating a positive environment for residents and staff alike.
