At a Glance
- Tasks: Lead a dedicated team in delivering exceptional guest experiences at a luxury hotel.
- Company: Join the prestigious Prestonfield House, a five-star hotel with rich history and elegance.
- Benefits: Competitive salary, free meals, on-site parking, and generous holiday allowance.
- Other info: Opportunities for career growth in a diverse and inclusive workplace.
- Why this job: Be part of a celebrated hotel and make a real impact on guest satisfaction.
- Qualifications: Experience in five-star hotels or fine dining management is essential.
The predicted salary is between 49200 - 49200 £ per year.
Prestonfield House, one of Scotland's most exclusive luxury hotels and holder of the AA's supreme accolade of Five Red Stars, is seeking an experienced Duty Manager to join its dedicated team. Built in 1687 by the King's architect Sir William Bruce as the private residence of Edinburgh's Lord Provost, Prestonfield today is celebrated for its opulent interiors and historic grandeur. With 18 individually designed bedrooms, 5 luxurious suites, 3 historic private dining rooms, the celebrated Rhubarb restaurant, and the circular Georgian Stables Ballroom, Prestonfield is renowned for its heritage, elegance, and award-winning hospitality.
Our package includes:
- The on-target earning potential for this role is £49,200 per annum, comprising a base salary of £41,200 plus a substantial share of staff gratuities estimated at £8,000 per annum.
- 48 hours per week working 5 days from 7.
- Free staff meals and on-site parking.
- 28 days holiday rising to 32 after 5 years’ service.
- Paid training and shift breaks.
- Workplace pension scheme.
- Opportunities for career development within a celebrated, privately owned hotel.
Applicants for this role are likely to have a five-star hotel background or be able to demonstrate strong and successful management experience in a fine dining environment. You will be able to manage, motivate, and develop your team with a hands-on approach, ensuring that guests’ expectations are consistently met and frequently exceeded. A passion for fine food and wine, and the confidence to share this with your team and guests, is essential. The successful applicant will also demonstrate exceptional attention to detail, a polite and professional demeanour, a neat appearance, and an excellent command of written and spoken English.
This is a busy and demanding operation that requires a high level of commitment, and we welcome applications from candidates who can demonstrate the experience and skills required for success in this prestigious role.
Prestonfield is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace where employees of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and identities feel valued and can thrive.
Duty Manager employer: Prestonfield House Hotel
Prestonfield House Hotel offers a unique working environment where employees can engage in high-profile events and enjoy flexible working hours. The hotel's commitment to excellence in hospitality ensures that staff are part of a prestigious team, enhancing their professional experience.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Prestonfield House Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Prestonfield House Hotel
Don't be shy about reaching out to Prestonfield House Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Prestonfield House Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Prestonfield House Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
