At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
- Company: Join Ember Inns, a beloved local pub with a warm community vibe.
- Benefits: Flexible shifts, 33% dining discount, 28 days holiday, and free shares.
- Other info: Supportive environment with opportunities for personal growth.
- Why this job: Be part of a fun team and create memorable moments for guests.
- Qualifications: Passion for service and leadership skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
As Shift Supervisor at the Preston, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 28 days paid holiday.
- High-street shopping discounts.
- Free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
Guest Experience Lead | Flexible Shifts & Perks employer: Preston
Ember Inns is an exceptional employer that values its team members by offering flexible shifts and a supportive work environment. With a strong focus on employee growth, you will have the opportunity to lead and train a passionate team while enjoying generous perks such as a 33% discount across all brands, 28 days of paid holiday, and even free shares. Join us in creating memorable experiences for our guests in a welcoming community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead | Flexible Shifts & Perks
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ember Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the Inn crowd.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll be interacting with guests and leading a team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for service! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating great experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Ember Inns. Don’t miss out on those flexible shifts and perks!
We think you need these skills to ace Guest Experience Lead | Flexible Shifts & Perks
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see how much you care about creating a welcoming atmosphere for our guests!
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team. Make sure to mention any previous experience you have in training or managing others. We love seeing examples of how you've inspired and motivated your team!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for genuine people who can connect with our guests and team members alike. Let us know what makes you unique!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Preston
✨Know the Venue
Before your interview, take some time to familiarise yourself with Ember Inns. Visit the pub if you can, or check out their website and social media. Understanding their vibe and what makes them special will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Showcase Your Passion for Service
As a Guest Experience Lead, your passion for great service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating memorable experiences for guests and highlight your suitability for the role.
✨Prepare for Team Leadership Questions
Expect questions about how you would lead and train a team. Think of specific instances where you successfully managed a team or resolved conflicts. Be ready to discuss your leadership style and how you inspire others to maintain high standards, as this is crucial for the Shift Supervisor role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain their community spirit. This shows that you’re not just interested in the job, but also in contributing positively to the workplace culture.
