Rough Sleeper Night Service Manager
Fixed term for 2 years
37 hours per week
Grade 11Salary £43,149 to £45,529
Help us end rough sleeping in Preston. Lead a dedicated night service team, deliver life-changing support, and make a real difference to some of the city's most vulnerable residents. An exciting opportunity has arisen to join Preston City Council's Rough Sleeper Service as a Rough Sleeper Night Service Manager.
Are you passionate about supporting people to overcome homelessness and achieve lasting change? We are looking for an experienced and compassionate leader to join our Rough Sleeper Service as a Rough Sleeper Night Service Manager.
Working alongside the Rough Sleeper Strategic Lead you will lead the overnight delivery of accommodation and support services for rough sleepers across multiple sites, ensuring safe, supportive and trauma-informed environments. Working with a range of partner agencies, you will manage a dedicated team of Night Service Support Workers and play a key role in delivering the Council's commitment to ending rough sleeping.
Duties include:
- Managing the overnight operation of assessment hubs and accommodation services.
- Leading and developing a team of Night Service Support Workers.
- Providing crisis management, safeguarding oversight and risk assessment.
- Working closely with partner agencies including Police, hospitals and emergency services.
- Coordinating emergency responses, including SWEP provision.
- Managing staffing rotas, supervision, training and performance.
- Monitoring budgets, service performance and government reporting requirements.
- Ensuring service users receive person-centred support and opportunities to move forward positively.
- Working across multiple sites with flexible shift patterns
About you:
You will have:
- Experience of managing teams within homelessness, housing, social care or support services.
- Experience of working with vulnerable people who have complex needs.
- Strong knowledge of safeguarding, risk management and partnership working.
- Excellent communication, leadership and organisational skills.
- A commitment to trauma-informed practice and delivering high-quality services.
- A full UK driving licence is desirable.
This role involves evening, overnight and weekend working on a rota basis.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits which may include flexi time, hybrid working, a minimum of 30 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, bus and rail fares, a cycle to work scheme and access to a healthcare insurance scheme.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
International Sponsorship: This role is not open to international sponsorship.
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Rough Sleeper Night Service Manager in Preston employer: Preston Partnership
Preston Partnership is an exceptional employer that values its team members by fostering a supportive work culture and providing ample opportunities for personal and professional growth. Located in the heart of Scotland, employees enjoy generous benefits such as a minimum of 25 days’ annual leave, access to a local government pension scheme, and discounted travel options, making it a rewarding place to work for those passionate about delivering outstanding customer service.
