At a Glance
- Tasks: Administer counter fraud work and process allegations while collaborating with various departments.
- Company: Join a supportive team at Lancaster City Council, dedicated to tackling fraud.
- Benefits: Enjoy flexi time, hybrid working, 25+ days leave, and a Local Government Pension Scheme.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community by combating fraud and protecting public resources.
- Qualifications: Strong organisational and communication skills, with a keen understanding of council services.
The predicted salary is between 25989 - 26824 € per year.
The authority is responsible for delivering the Counter Fraud services for Preston City Council, Lancaster City Council and Fylde Council across a shared service and partnership agreement. This post will be based at Lancaster City Council, Town Hall, Dalton Square, Lancaster. This post will be a hybrid post with the expectation to operate across all three sites should the need arise.
We are looking for someone who is enthusiastic, conscientious, and hard working who can demonstrate an ability to deal with members of the public, working as part of a small team with the ability to work on their own initiative.
As a Fraud Support Officer, you will focus on the administration of counter fraud work. This will involve:
- Processing allegations of fraud
- Data matches
- Pro-active fraud drives
- Pre-investigation
You will deal with different Council departments and partner organisations. The ability to work under pressure to meet strict deadlines is essential. You will need to demonstrate excellent organisational skills, communication skills and a good knowledge of Council services, in particular, those services that are at higher risk to fraud.
In cases where fraud is proven, all officers will be required to work with partner agencies and their legal departments, make statements to the Police and other prosecuting bodies, and may be required to represent the Council or partners at Court.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including:
- Flexi time
- Hybrid working
- A minimum of 25 days’ annual leave (plus Bank Holidays)
- Family friendly policies
- Access to an Employee Assistance Programme
- Local Government Pension Scheme
- AVC’s
- Life assurance scheme
- Payment of professional fees
- Discounted parking
- Cycle to work scheme
- Discounted bus and rail fares
International Sponsorship - this role is not open to International Sponsorship.
Corporate Fraud Support Officer employer: Preston Partnership
As a Corporate Fraud Support Officer at Lancaster City Council, you will join a supportive and dynamic team dedicated to delivering essential counter fraud services across multiple councils. Our commitment to employee well-being is reflected in our generous benefits package, including flexible working arrangements, a minimum of 25 days' annual leave, and access to professional development opportunities, all within a collaborative work culture that values your contributions and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Fraud Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the councils and their counter fraud services. Understand their challenges and think about how your skills can help. This will show you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your communication skills! As a Fraud Support Officer, you'll need to explain complex issues clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Corporate Fraud Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Corporate Fraud Support Officer. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Organisational Skills:Since this role requires excellent organisational skills, be sure to provide examples in your application that demonstrate your ability to manage multiple tasks and meet deadlines. We love seeing candidates who can juggle responsibilities effectively!
Communicate Clearly:Effective communication is key in this role, so make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Preston Partnership
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Corporate Fraud Support Officer. Understand the basics of counter fraud services and be ready to discuss how your skills align with the role. Familiarise yourself with the specific councils involved and any recent fraud cases they’ve dealt with.
✨Showcase Your Communication Skills
Since you'll be dealing with various departments and the public, it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you can handle the demands of the job.
✨Organisational Skills are Key
Highlight your organisational abilities during the interview. Be ready to discuss how you manage multiple tasks and meet deadlines. You might even want to share a specific instance where your organisational skills made a difference in your work.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in fraud-related situations. Think about how you would approach processing allegations or working with partner agencies. Practising these scenarios beforehand can help you respond confidently and effectively.