At a Glance
- Tasks: Ensure smooth hotel operations during the night, providing guest services and maintaining safety.
- Company: Join the dynamic team at Preston Leyland Hotel, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Flexible hours with opportunities for growth in a thriving industry.
- Why this job: Perfect for night owls wanting to make a difference in hospitality.
- Qualifications: Previous hotel experience and excellent customer service skills required.
The predicted salary is between 11 - 14 € per hour.
The Opportunity
Are you reliable and responsible? We are looking for a Night Porter to ensure our hotel runs smoothly during the night shift.
What You'll Do:
- Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
- Safety First: Maintain security and safety procedures throughout the night.
- Cleaning: Cleaning and maintaining the general standards of the public areas.
- Security Checks: Perform regular security checks to keep our hotel safe.
- Support Staff: Provide general support to hotel staff during the night shift.
- Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
- Food & Beverage Service: Serve food and beverages to guests when required.
- Emergency Response: Manage any emergency situations that occur.
- Reporting: Prepare reports for senior management as required.
Work 3 nights a week. Contract is for 24hrs 10.30pm - 07.00am.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate
- Previous experience working in a hotel or similar environment, preferably in a night porter role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.
Hotel
Our Preston Leyland Hotel, which has a total of 93 bedrooms, is positioned only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, making the Preston Hotel an attractive location for delegates traveling across the UK.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Night Porter in Preston employer: Preston Leyland Hotel, Signature Collection By Best Western
At the Preston Leyland Hotel, part of the Signature Collection by Best Western, we pride ourselves on being an excellent employer that values reliability and responsibility. Our supportive work culture offers numerous benefits, including enviable employee discounts, wellbeing support, and opportunities for personal growth within a dynamic team. Located conveniently near major transport links, our hotel provides a fulfilling career in hospitality, ensuring every night shift is both rewarding and impactful.
Contact Detail:
Preston Leyland Hotel, Signature Collection By Best Western Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a Night Porter position or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for any Night Porter roles that catch your eye. Showing initiative can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. Think of examples from your past experiences where you’ve handled guest requests or emergencies. This will help you shine when it comes to demonstrating your suitability for the role.
✨Tip Number 4
Stay calm and collected during the application process. If you get an interview, remember to showcase your ability to handle high-pressure situations. Being composed is key, especially in a Night Porter role where safety and security are paramount.
We think you need these skills to ace Night Porter in Preston
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who can connect with our guests!
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or similar roles. We love seeing how your past experiences can contribute to making our hotel a better place for guests. Be specific about your skills and achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Preston Leyland Hotel, Signature Collection By Best Western
✨Know the Hotel Inside Out
Before your interview, take some time to research the Preston Leyland Hotel and its services. Familiarise yourself with their guest offerings and any recent news about the hotel. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle requests promptly and professionally, as this will resonate well with the interviewers.
✨Demonstrate Your Safety Awareness
Since safety is a top priority during night shifts, be ready to discuss your understanding of security procedures. Think of scenarios where you had to manage safety concerns or emergencies, and explain how you handled them calmly and effectively.
✨Be Ready for Practical Questions
Expect practical questions related to the role, such as how you would handle a noisy guest or a maintenance issue. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to remain composed under pressure.
