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For Companies At a Glance
- Tasks: Be the friendly face of our practice, helping patients and managing appointments.
- Company: Join a well-loved medical centre in Yeovil with a supportive team.
- Benefits: Enjoy a competitive salary, flexible hours, and career development in healthcare.
- Why this job: Make a real difference in people's lives while balancing work and personal commitments.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Embrace a welcoming environment with opportunities for growth and training.
The predicted salary is between 13665 - 13665 £ per year.
Yeovil, Somerset
The Organisation
As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border. We are now looking for a Receptionist to join us on a permanent, part-time basis, working 21 hours per week.
The working hours for this role are:
- Monday 8.00am-12.00pm
- Tuesday 08.00am-12.00pm
- Wednesday 2.30pm-6.30pm
- Friday 8.30am-6.30pm (including an hour unpaid lunch break)
The Benefits
- Salary of £13,665 per annum (FTE £23,874)
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation
This is an excellent opportunity for an enthusiastic, customer-focused individual with experience of working with the general public to join our well-loved surgery. Working in this part-time role, you will discover plenty of time to complete your other commitments and activities, maximising your work/life balance whilst still making a valuable contribution.
Whats more, you’ll be joining a small but welcoming team that will support you with all the training and development you’ll need to grow and thrive in your role. So, if you’re eager to be part of our growing, successful and happy practice, read on, then apply today!
The Role
As a Receptionist, you will provide a front-line reception and administrative service, helping ensure our practice runs smoothly and patients feel supported. Acting as the first point of contact for patients, you will deal with enquiries in person and over the phone, book appointments, update records, and help people get the right support. Working closely with doctors, nurses and colleagues, you will also support the wider administrative needs of the practice. This will include managing correspondence, supporting patient flow on the day, keeping waiting areas organised, and helping ensure information is available when needed.
About You
To be considered as a Receptionist, you will need:
- Experience working with the general public
- Good customer care skills
- The ability to communicate sensitively with staff and patients, ensuring confidentiality at all times
- Basic keyboard skills
- Good organisational skills
- At a minimum, GCSEs (or equivalent) at grades 4 - 9 (C - A*), including English and Maths
Other organisations may call this role Surgery Receptionist, Front Office Administrator, or Reception Assistant.
Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a terrific new role as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Receptionist / Patient Services in Yeovil employer: Preston Grove Medical Centre
Contact Detail:
Preston Grove Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Patient Services in Yeovil
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Preston Grove Medical Centre. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when dealing with patient enquiries and give you a chance to showcase your customer care skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-line role like this. Make sure you look professional and approachable for your interview – it’ll set the right tone from the get-go.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly via our site. It’s the best way to ensure your application gets the attention it deserves and shows your enthusiasm for the role.
We think you need these skills to ace Receptionist / Patient Services in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer care skills and any relevant experience working with the general public. We want to see how you can fit into our friendly team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the practice. Share why you’re passionate about providing excellent patient services and how you can contribute to our smooth-running practice.
Showcase Your Communication Skills: As a Receptionist, communication is key! In your application, demonstrate your ability to communicate sensitively and effectively. We love candidates who can convey their thoughts clearly and understand the importance of confidentiality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly from enthusiastic candidates like you!
How to prepare for a job interview at Preston Grove Medical Centre
✨Know the Practice Inside Out
Before your interview, take some time to research Preston Grove Medical Centre. Familiarise yourself with their services, values, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Care Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about how you handled difficult situations or went above and beyond to assist someone.
✨Practice Common Interview Questions
Anticipate questions related to your experience with the general public and your organisational skills. Practising responses to questions like 'How do you handle stressful situations?' or 'Can you give an example of how you maintained confidentiality?' will help you feel more confident during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and professionally for your interview. Also, plan to arrive a bit early to show that you respect their time. This will set a positive tone right from the start.
