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For Companies At a Glance
- Tasks: Provide front-line reception and administrative support to ensure smooth practice operations.
- Company: Join a well-loved medical practice in Yeovil with a friendly atmosphere.
- Benefits: Part-time hours, competitive salary, and opportunities for career development in healthcare.
- Why this job: Make a real difference in patients' lives while enjoying a great work/life balance.
- Qualifications: Experience with the public, good customer care skills, and basic keyboard proficiency.
- Other info: Be part of a supportive team committed to diversity and equal opportunities.
The predicted salary is between 13665 - 13665 £ per year.
Yeovil, Somerset
The Organisation
As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border. We are now looking for a Receptionist to join us on a permanent, part-time basis, working 21 hours per week.
The working hours for this role are:
- Monday 8.00am-12.00pm
- Tuesday 08.00am-12.00pm
- Wednesday 2.30pm-6.30pm
- Friday 8.30am-6.30pm (including an hour unpaid lunch break)
The Benefits
- Salary of £13,665 per annum (FTE £23,874)
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation
This is an excellent opportunity for an enthusiastic, customer-focused individual with experience of working with the general public to join our well-loved surgery. Working in this part-time role, you will discover plenty of time to complete your other commitments and activities, maximising your work/life balance whilst still making a valuable contribution. You’ll be joining a small but welcoming team that will support you with all the training and development you’ll need to grow and thrive in your role.
The Role
As a Receptionist, you will provide a front-line reception and administrative service, helping ensure our practice runs smoothly and patients feel supported. Acting as the first point of contact for patients, you will deal with enquiries in person and over the phone, book appointments, update records, and help people get the right support. Working closely with doctors, nurses and colleagues, you will also support the wider administrative needs of the practice. This will include managing correspondence, supporting patient flow on the day, keeping waiting areas organised, and helping ensure information is available when needed.
About You
To be considered as a Receptionist, you will need:
- Experience working with the general public
- Good customer care skills
- The ability to communicate sensitively with staff and patients, ensuring confidentiality at all times
- Basic keyboard skills
- Good organisational skills
- At a minimum, GCSEs (or equivalent) at grades 4 - 9 (C - A*), including English and Maths
Other organisations may call this role Surgery Receptionist, Front Office Administrator, or Reception Assistant.
Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re looking for a terrific new role as a Receptionist, please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Locations
Receptionist / Patient Services in Somerset, Yeovil employer: Preston Grove Medical Centre
Contact Detail:
Preston Grove Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Patient Services in Somerset, Yeovil
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Preston Grove Medical Centre. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Receptionist. We want you to feel confident when you walk in!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist / Patient Services in Somerset, Yeovil
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Preston Grove Medical Centre.
Tailor Your Experience: Make sure to highlight your experience working with the general public. We’re looking for someone who can communicate sensitively and provide excellent customer care, so share specific examples that showcase these skills in your application.
Keep It Organised: Just like the role requires good organisational skills, your application should reflect that too! Use clear headings, bullet points, and a tidy layout to make it easy for us to read and find the information we need.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our practice!
How to prepare for a job interview at Preston Grove Medical Centre
✨Know the Practice Inside Out
Before your interview, take some time to research Preston Grove Medical Centre. Familiarise yourself with their services, values, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Care Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about how you handled difficult situations or went above and beyond to assist someone.
✨Practice Common Interview Questions
Anticipate questions related to confidentiality, communication, and organisation. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive a bit early to show that you respect their time. This will also give you a moment to relax and gather your thoughts before the interview begins.