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For Companies At a Glance
- Tasks: Be the friendly face of our practice, managing calls and patient queries.
- Company: Join Preston Grove Medical Centre, a beloved healthcare provider in Yeovil.
- Benefits: Enjoy a competitive salary, a supportive team, and career development opportunities.
- Why this job: Make a real impact in healthcare while working in a vibrant town surrounded by nature.
- Qualifications: Experience with the public, good communication skills, and GCSEs in English and Maths required.
- Other info: We value diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 19000 - 27000 £ per year.
As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border. We are now looking for a Receptionist to join us on a permanent, part-time basis.
The Benefits
- Salary of £23,933 per annum (pro rata)
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation
This is an excellent opportunity for an enthusiastic, customer-focused individual with experience of working with the general public to join our well-loved surgery. Working in the vibrant market town of Yeovil, surrounded by beautiful countryside, you'll discover that this is Somerset's centre for entertainment and shopping! You'll be joining a small but welcoming team that will support you with all the training and development you'll need to grow and thrive in your role.
The Role
As our Receptionist, you'll be at the heart of our practice, ensuring everything runs smoothly and our patients feel welcome. Acting as our first point of contact, you will field inbound calls from patients and respond to in-person queries, as well as registering patients and booking appointments, helping everyone feel cared for and attended to. Alongside this, you will also update computer records using online and clinical systems, ensuring GPs have access to the relevant patient information.
Additionally, you will:
- Manage incoming post
- Ensure our reception area is welcoming and orderly for all visitors
- Provide patients with information and test results
About You
To be considered as a Receptionist, you will need:
- Experience working with the general public
- A caring and positive approach to queries
- The ability to communicate sensitively with staff and patients, ensuring confidentiality at all times
- Basic keyboard skills
- Good organisational skills
- At a minimum, GCSEs (or equivalent) at grades 4 - 9 (C - A*) in English and Maths
Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking for a terrific new role as a Receptionist, please apply via the button shown.
Receptionist / Patient Services in Yeovil employer: Preston Grove Medical Centre
Contact Detail:
Preston Grove Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Patient Services in Yeovil
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in a medical setting. Understanding the nuances of patient interaction and confidentiality will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences where you successfully handled difficult situations or queries. This will demonstrate your ability to remain calm and professional under pressure.
✨Tip Number 3
Research Preston Grove Medical Centre and its values. Being able to speak about their mission and how you align with it can make a strong impression and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Receptionist / Patient Services in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles where you've worked with the general public. Emphasise your customer service skills and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention why you want to work at Preston Grove Medical Centre and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and confidentiality. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Preston Grove Medical Centre
✨Show Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Highlight your experience in customer service and how you've handled queries or complaints in the past. Be ready to share specific examples that demonstrate your caring and positive approach.
✨Demonstrate Organisational Abilities
The role requires good organisational skills, so prepare to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised, especially in a busy environment.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully, showing that you can communicate sensitively with both staff and patients.
✨Research the Organisation
Familiarise yourself with Preston Grove Medical Centre and its values. Understanding their mission and the community they serve will help you tailor your responses and show genuine interest in being part of their team.
