Network Service Officer

Network Services Officer

Preston College is seeking a skilled and motivated Network Services Officer to support the operation, maintenance and development of its network and systems infrastructure. Working within ICT Services, the role involves providing second-line support across on-premise and cloud platforms, assisting with Microsoft 365, server and network administration, and supporting upgrades, monitoring and service improvement activities that underpin teaching, learning and business operations.

At Preston College our vision is to transform lives through education, and we take great pride in supporting all of our learners to achieve the qualifications they need, alongside the development of technical skills and knowledge that employers and universities are looking for.

We have a strong College culture, underpinned by five key values developed with our diverse body of staff.

• Welcoming and inclusive
• Supportive and compassionate
• Aspirational for our learners, ourselves and each other
• Act with integrity and transparency
• Be accountable

With good financial health, the College provides generous terms and conditions that are intended to attract, motivate and retain the best people in delivery of our strategic objectives.

Our Board of Governors is committed to an ambitious Three Year Plan, which sets out our aspirations from 2023 to 2026.

Job Details

Salary: Job family Group 4 – From SCP22 (£30,704) up to SCP26 (£34,462) (depending on qualifications and experience). There will be an opportunity for progression within this pay range.

Hours: 37 hours per week, 1.0 FTE.

Closing Date for Applications: Sunday 1st February 2026 at 23:59.

Interview Date: Monday 9th February 2026.

The successful candidate for this appointment will be required to apply for appropriate disclosure through the Disclosure and Barring service.

EEO statement: We are an equal opportunities employer and prohibit discrimination.

Responsibilities

• Provide second-line support across on-premise and cloud platforms.
• Assist with Microsoft 365, server and network administration.
• Support upgrades, monitoring and service improvement activities.
• Collaborate with ICT Services team to maintain teaching, learning and business operations.

Qualifications

• Network and server administration experience.
• Knowledge of Microsoft 365 environments.
• Understanding of on-premise and cloud platform support.
• Strong problem solving and communication skills.
• Disclosed through DBS or Disclosure and Barring service.

What We Offer

• Professional Development Opportunities including staff days and supported CPD.
• Opportunities to obtain qualifications essential to your role and support to achieve them.
• Opportunities for career and pay progression, including annual cost of living increases.
• Generous Annual Leave entitlement.
• Local Government Pension Scheme / Teachers Pension Scheme.
• Family friendly college policies including special leave, career break, job share and flexible working (role dependent).
• Free car parking.
• Cycle to work scheme.
• Access to health and fitness suite, hair and beauty treatments and PNE children holiday club all based at Preston College.

Preston College have been awarded Gold by Investors in People and we have a wide range of benefits for staff. Some of these are outlined below, for a full list visit preston.ac.uk/jobs.