BUSINESS APPRENTICE

Overview

BUSINESS APPRENTICE role at Preston College

Location: Preston

Wage: Apprenticeship wage

Expiry: 03/09/2025

Responsibilities

• Provide administrative support to the Practice team, typing, work processing and clerical work (including the preparation of documents and responses for signature).
• Produce and circulate documentation for meetings as required and minute as required.
• Complete relevant audits, as directed by the Practice Management Team to support the development and evaluation of working processes to aid Practice improvement.
• Assist with the development of work systems within the practice team to improve organisation efficiency.
• Maintain the practice stationery and consumables stock; inform Practice Management Team of shortages to reorder as necessary ensuring cost efficiency and value for money.
• Undertake any other administrative and clerical duties commensurate with qualifications and experience.
• Co-ordination and support to internal and external training events.
• Respond to all queries and requests for assistance from patients and other visitors.
• Keep admin and clinical areas neat and tidy and ready for use.
• Scan non-clinical and clinical correspondence in line with current scanning procedures.
• Assist the Practice Management Team in the ongoing development of recall systems for patients in line with the quality and outcome framework (QOF) and the local quality contract. Take a proactive approach to ensuring Patients are booked in appropriately.
• To deal with and ensure appropriate actions are undertaken with mail from outside/ inside the organisation in a timely manner.
• Develop health promotion calendar in line with national diary for patient information ensuring the websites and noticeboards and any other forms of patient communication channels are updated accordingly.
• Develop robust channels of communication for patients and visitors including website, text messaging, patient leaflets and noticeboards.
• Utilise the appointment system to book patient appointments via telephone, digital and face to face means, in line with practice procedures and signposting protocols.
• Undertake any other administrative and clerical duties commensurate with qualifications and experience.

Working Hours

37.5 hours per week, 9.00 am to 5.00 pm with 30 minute unpaid lunch.

Required Skills

• Excellent communication skills, verbal and written
• Organised
• Ability to prioritise workload
• Good computer skills
• Excellent time management

Required Qualities

• Friendly, motivated and confident individual who is looking for a career within the NHS.
• Excellent organisational skills
• Understanding of confidentiality
• Adaptable with a can do attitude

Required Qualifications

3 GCSE’s or equivalent, including Maths and English at GCSE grade 4/C or above

Number of Vacancies

1

Future Prospects

Career within General Practice and the NHS

Seniority level

• Internship

Employment type

• Part-time

Job function

• Other

Industries

• Education Administration Programs

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