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For Companies At a Glance
- Tasks: Be the friendly face of our company, greeting customers and managing calls.
- Company: Join a family-owned automotive group with a strong community presence since 1977.
- Benefits: Enjoy a supportive culture, personal development opportunities, and a dynamic work environment.
- Why this job: Make a difference in customer experiences while working in a fun, team-oriented atmosphere.
- Qualifications: No prior experience needed; just bring a positive attitude and willingness to learn!
- Other info: Flexible shifts available, including evenings and Saturdays.
The predicted salary is between 24000 - 36000 £ per year.
Description
As a Receptionist with the Preston Automotive Group, you will be the first point of contact for our company and responsible for providing a superior customer experience! You will be welcoming and greeting the customers by phone with a smile then directing them to the appropriate person or location throughout the company in a timely manner. Along with answering the phones there will be some administrative tasks to be completed as well. Receptionist experience is helpful, but is NOT a requirement.
Why should I work for Preston Automotive Group?
- Family owned and operated since 1977.
- A culture that treats each other like family and are active members in the communities we serve.
- Leadership and the tools needed to support you and our customers. Management that cares about you and your personal development.
- Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans.
Requirements
- Ability to live the Preston Automotive Group\’s Core Values of Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, Community.
- Pleasant, engaging and professional phone manner
- Must be able to smile on the phone
- Team player, positive attitude at all times!
- Strong PC, internet, & phone skills
- Willing to learn and driven to achieve
- Can handle heavy phone contact
- Customer focus & vested interest in customer experience
- Able to multi-task
- Process driven
Required education
High school or equivalent
Must be able to work rotating shifts, including evenings and alternating Saturdays
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Receptionist employer: Preston Automotive Group
Contact Detail:
Preston Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Preston Automotive Group's core values. Understanding their focus on integrity, teamwork, and community will help you align your responses during any interviews or conversations.
✨Tip Number 2
Practice your phone manner by role-playing with a friend. Since you'll be the first point of contact, having a pleasant and engaging tone is crucial to making a great first impression.
✨Tip Number 3
Research the different brands represented by the Preston Automotive Group. Being knowledgeable about their services will not only impress your interviewers but also help you direct customers effectively.
✨Tip Number 4
Showcase your willingness to learn and adapt. Highlight any past experiences where you've successfully handled multiple tasks or adapted to new environments, as this will demonstrate your ability to thrive in a busy reception role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Receptionist position. Highlight the skills and qualities that Preston Automotive Group values, such as customer focus and teamwork.
Tailor Your CV: Customise your CV to reflect relevant experience, even if it's not directly in a receptionist role. Emphasise any customer service experience, phone skills, or administrative tasks you've handled in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your values align with those of Preston Automotive Group and provide examples of how you embody their core values.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Preston Automotive Group
✨Show Your People Skills
As a Receptionist, you'll be the first point of contact for customers. Make sure to demonstrate your pleasant and engaging phone manner during the interview. Practice greeting someone warmly and showing enthusiasm, as this will reflect how you would interact with customers.
✨Highlight Your Multi-tasking Abilities
The role requires handling multiple tasks simultaneously. Be prepared to discuss examples from your past experiences where you've successfully managed several responsibilities at once. This will show that you're capable of thriving in a busy environment.
✨Emphasise Your Team Spirit
Preston Automotive Group values teamwork highly. Share instances where you've worked collaboratively with others to achieve a common goal. This will demonstrate that you align with their core values and can contribute positively to their team culture.
✨Prepare Questions About Company Culture
Since Preston Automotive Group prides itself on its family-oriented culture, come prepared with questions about how they support personal development and community involvement. This shows your genuine interest in being part of their team and understanding their values.
