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- Tasks: Drive sales and deliver exceptional customer experiences at top retailers like Selfridges and Sephora.
- Company: Join Tatcha, a brand rooted in Japanese beauty and wellness traditions.
- Benefits: Competitive pay, training opportunities, and a chance to work with a passionate team.
- Why this job: Be a key player in promoting luxury skincare and enhancing customer journeys.
- Qualifications: Sales-driven, passionate about beauty, and great at building relationships.
- Other info: Exciting role with opportunities for personal growth and brand representation.
The predicted salary is between 36000 - 60000 £ per year.
Tatcha was founded in 2009 by Vicky Tsai who unexpectedly found herself in Kyoto, where she encountered a culture of harmony, beauty, and well-being that healed her from skin to soul. Every Tatcha formula is crafted at the Tatcha Institute in Tokyo, where leading scientists innovate within tradition: balancing timeless Japanese botanicals with proven clinical ingredients to work with skin, not against it.
We have an exciting opportunity to hire an ambitious, passionate sales driven Brand Specialist to work on Tatcha across multiple retailers (namely focused on Selfridges and Sephora). You will show passion for providing exceptional service and demonstrate excellent product and brand knowledge whilst being self‑motivated and able to work as a team player. You will be a role model in delivering the brand customer journey and be able to help train store staff on the unique Tatcha rituals. You will deliver high quality service‑led customer consultations to maximise sales opportunities and be able to work to ambitious sales targets. The Brand Specialist will also plan and execute in‑store trainings and events, whilst highlighting stock challenges to your Line Manager and ensure a full SKU profile is always available.
Main Responsibilities & Qualifications
- Achieving sales targets whilst developing and embedding a premium customer service and building customer loyalty.
Brand Specialist - Tatcha in London employer: Prestige UK Hub
Contact Detail:
Prestige UK Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist - Tatcha in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Tatcha and its products thoroughly. Show your passion for the brand and be ready to discuss how you can contribute to their mission of providing exceptional service and building customer loyalty.
✨Tip Number 3
Practice your sales pitch! As a Brand Specialist, you'll need to demonstrate your ability to engage customers. Role-play with friends or family to refine your approach and boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Tatcha team and ready to dive into the world of beauty and well-being.
We think you need these skills to ace Brand Specialist - Tatcha in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Tatcha shine through! We want to see how much you love the brand and its values. Share any personal experiences with Tatcha products or how they resonate with you.
Highlight Relevant Experience: Make sure to showcase any previous sales or customer service experience that aligns with the role. We’re looking for someone who can deliver exceptional service, so give us examples of how you've done this in the past!
Be Authentic: We appreciate authenticity! Write in a way that feels true to you. Don’t be afraid to let your personality come through in your application. We want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Prestige UK Hub
✨Know Your Tatcha
Before the interview, dive deep into Tatcha's brand story and product range. Familiarise yourself with their unique selling points and the Japanese botanicals they use. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight any experience you have in training others or delivering exceptional customer service, as this aligns perfectly with the role.
✨Demonstrate Team Spirit
Tatcha values teamwork, so be ready to share experiences where you've collaborated effectively with others. Discuss how you’ve contributed to a positive team environment and how you can help train store staff on Tatcha rituals, showcasing your ability to lead and inspire.
✨Ask Insightful Questions
Prepare thoughtful questions about Tatcha’s future plans, their approach to customer loyalty, or how they measure success in the role. This shows your interest in the company and helps you gauge if it’s the right fit for you. Plus, it keeps the conversation engaging!