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- Tasks: Support clients throughout their travel journey, from booking to post-trip follow-up.
- Company: Prestige Travel Agency by Mich USA, a leader in luxury travel services.
- Benefits: 100% remote work, flexible scheduling, travel perks, and professional growth opportunities.
- Why this job: Join a passionate team and help create unforgettable travel experiences for clients.
- Qualifications: Excellent communication skills and a genuine interest in travel are essential.
- Other info: Enjoy a supportive culture with ongoing training and development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up—ensuring a seamless, personalized, and high‑quality experience.
This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns with empathy, professionalism, and solution‑oriented thinking
- Maintain accurate documentation and update booking systems as required
- Excellent verbal and written communication skills
- Customer service experience (travel, hospitality, or service‑related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the company
- Access to travel perks and industry‑related discounts
- Supportive team culture with ongoing training and development
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer: Prestige Travel Agency by Mich is an equal opportunity employer committed to diversity and inclusion.
Travel Customer Service Representative (Remote) in Manchester employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Service Representative (Remote) in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and think about how your experiences align with what they're looking for. Practising your responses will help you feel more confident when it’s showtime.
✨Tip Number 3
Show off your passion for travel! During interviews or networking events, share your travel stories and how they’ve shaped your customer service skills. This personal touch can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Travel Customer Service Representative (Remote) in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new places and helping others plan their adventures.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your customer service experience and any relevant skills that align with the role of a Travel Customer Service Representative. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel requirements, and the latest trends in the industry. This will not only impress your interviewers but also show your genuine passion for travel.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to handle inquiries and resolve issues with empathy and professionalism, as this role is all about delivering exceptional service.
✨Practice Communication
Since this role involves a lot of client interaction, practice your verbal and written communication skills. You might want to do mock interviews or write out responses to common questions to ensure you come across as clear and confident.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows that you’re detail-oriented and genuinely interested in the role. Plus, it gives you a chance to learn more about the company culture and expectations.
