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- Tasks: Support clients throughout their travel journey and ensure exceptional service.
- Company: Prestige Travel Agency by Mich, a supportive and dynamic team.
- Benefits: 100% remote work, flexible scheduling, travel perks, and exclusive discounts.
- Why this job: Combine your passion for travel with helping others create unforgettable experiences.
- Qualifications: Strong communication skills and customer service experience, preferably in travel.
- Other info: Opportunities for growth and ongoing training in a friendly environment.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Travel Customer Representative - Remote role at Prestige Travel Agency by Mich.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem‑solving skills.
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
- 100% remote work with flexible scheduling.
- Opportunities to grow within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we would love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
Travel Customer Representative - Remote in Manchester employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative - Remote in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Highlight your customer service skills and passion for travel.
✨Tip Number 3
Stay active on social media! Follow Prestige Travel Agency and engage with their posts. It shows your interest and keeps you updated on any new opportunities they might share.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Prestige Travel Agency.
We think you need these skills to ace Travel Customer Representative - Remote in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your experiences and how they’ve shaped your desire to help others plan their journeys. A personal touch can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and any relevant experience in travel or hospitality. We want to see how you fit into our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel documents, and common customer queries. This will help you answer questions confidently and show your passion for travel.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you resolved issues or went the extra mile for a client. This will demonstrate your ability to handle inquiries and complaints effectively.
✨Practice Your Communication
Since you'll be communicating via email, phone, and messaging platforms, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Be Ready to Problem-Solve
Think of scenarios where you had to solve a problem quickly and efficiently. Be prepared to discuss these during the interview, as showcasing your problem-solving skills will highlight your suitability for the role.
