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For Companies At a Glance
- Tasks: Support clients throughout their travel journey, from booking to return.
- Company: Prestige Travel Agency with a focus on exceptional service.
- Benefits: 100% remote work, flexible scheduling, travel perks, and growth opportunities.
- Why this job: Combine your passion for travel with helping others create unforgettable experiences.
- Qualifications: Strong communication skills and customer service experience, preferably in travel.
- Other info: Join a supportive team with ongoing training and development.
The predicted salary is between 28800 - 43200 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities to grow within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency.
Travel Customer Representative in Manchester employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Travel Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion for travel! In your interviews, share your own travel experiences and how they’ve shaped your understanding of customer needs. This personal touch can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from enthusiastic candidates. Plus, it shows you’re genuinely interested in joining our team at Prestige Travel Agency.
We think you need these skills to ace Travel Customer Representative in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with what we’re looking for!
Be Professional Yet Friendly: Remember, as a Travel Customer Representative, communication is key! Keep your tone professional but friendly in your written application to show us you can connect with clients effectively.
Proofread Before You Submit: Before hitting that submit button, take a moment to proofread your application. Typos and errors can distract from your message, so let’s make sure everything is polished and ready to impress!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss these topics confidently will show your passion for travel and help you connect with the interviewers.
✨Practice Your Communication Skills
Since excellent verbal and written communication is key for this role, practice answering common interview questions out loud. You could even role-play with a friend to get comfortable with articulating your thoughts clearly.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past roles where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to ensure client satisfaction, as this will resonate well with the interviewers.
✨Be Ready for Problem-Solving Scenarios
Think of potential travel-related problems that could arise and how you would handle them. Demonstrating your empathy and problem-solving skills during the interview will show that you're ready to tackle challenges head-on.
