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For Companies At a Glance
- Tasks: Help clients plan unforgettable luxury travel experiences from anywhere.
- Company: Prestige Travel Agency by Mich, a leader in luxury travel.
- Benefits: Fully remote work, flexible hours, travel perks, and career growth.
- Why this job: Join a supportive team and make dreams come true for travellers.
- Qualifications: Strong communication skills and a passion for travel.
- Other info: Diverse and inclusive workplace with training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the Position
Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.
You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.
What You’ll Do
- Provide responsive and professional customer support via phone, email, and online messaging
- Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
- Communicate essential travel details, documentation requirements, and agency guidelines
- Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
- Resolve client questions or concerns with care and a solutions-focused mindset
- Maintain organized records and update internal systems as needed
What We’re Looking For
- Strong communication and interpersonal skills
- Customer service experience in travel, hospitality, or a related field preferred
- Ability to work independently in a remote environment
- High level of organization and attention to detail
- Comfortable using digital tools, booking platforms, and communication software
- Passion for travel and creating positive client experiences
Why Join Us
- Fully remote position (work from anywhere within approved locations)
- Flexible work schedule options
- Career development and advancement opportunities
- Travel-related perks and industry discounts
- Collaborative and supportive team culture with training provided
Equal Opportunity Employer
Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
Luxury Travel Consultant – Customer Experience (Remote) in Manchester employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel Consultant – Customer Experience (Remote) in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that luxury travel consultant role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection.
✨Tip Number 3
Prepare for those interviews by researching the company and its values. Be ready to discuss how your skills align with their commitment to excellence in customer service. We want to see that you’re genuinely interested in what we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Prestige Travel Agency by Mich.
We think you need these skills to ace Luxury Travel Consultant – Customer Experience (Remote) in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight your enthusiasm for creating memorable journeys. We want to see how you connect with the essence of luxury travel.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Highlight your customer service experience and any relevant roles in travel or hospitality. This helps us see why you're a perfect fit!
Be Professional Yet Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and proper formatting to make it easy for us to read. A well-organised application shows attention to detail, which is crucial for this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your knowledge of luxury travel trends, popular destinations, and high-end accommodations. Being able to discuss these topics confidently will show that you’re passionate about the industry and can provide valuable insights to clients.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a client. Highlighting your ability to resolve issues and create memorable experiences will resonate well with the interviewers, especially in a customer-focused role.
✨Master the Tech Tools
Familiarise yourself with common booking platforms and communication software used in the travel industry. Being comfortable with digital tools will demonstrate your readiness to work independently and efficiently in a remote environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and how they measure client satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
