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- Tasks: Support clients in planning luxury travel experiences from start to finish.
- Company: Prestige Travel Agency by Mich, a leader in luxury travel.
- Benefits: 100% remote work, flexible hours, travel perks, and growth opportunities.
- Why this job: Join a passionate team and help create unforgettable travel memories.
- Qualifications: Strong communication skills and a genuine love for travel.
- Other info: Enjoy a supportive culture with ongoing training and development.
The predicted salary is between 36000 - 60000 £ per year.
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
- Proactively follow up with clients before and after travel to ensure a positive experience.
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
- Maintain clear documentation and update booking systems as required.
Qualifications & Skills
- Excellent verbal and written communication skills.
- Strong customer service background (travel, hospitality, or service-related experience preferred).
- Highly organized with strong attention to detail.
- Comfortable using technology and learning new booking platforms and systems.
- Reliable, proactive, and able to manage multiple client requests efficiently.
- Genuine interest in travel and helping clients plan memorable experiences.
What We Offer
- 100% remote work environment.
- Flexible scheduling options.
- Opportunities for professional growth within the agency.
- Access to travel perks and industry-related discounts.
- Supportive team culture with ongoing training and development.
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION in London employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their values. Practise common interview questions, especially around customer service scenarios, so you can shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to create exceptional client experiences. Your next adventure could be just a click away!
We think you need these skills to ace Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight your enthusiasm for creating memorable journeys. We want to see how your passion aligns with our mission at Prestige Travel Agency.
Tailor Your Application: Make sure to customise your application for the Travel Experience Specialist role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Use clear and concise language in your written application, showcasing your excellent communication skills. This is key for a client-facing role like this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Destinations
Familiarise yourself with popular luxury travel destinations and current travel trends. This will not only impress your interviewers but also show your genuine passion for travel, which is key for a Travel Experience Specialist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations with empathy and professionalism, as this role requires a strong service-driven mindset.
✨Be Tech-Savvy
Brush up on the latest booking platforms and technology used in the travel industry. Being comfortable with tech will demonstrate your ability to adapt quickly and manage multiple client requests efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Prestige Travel Agency. This shows your interest in the role and helps you assess if it’s the right fit for you.
