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For Companies At a Glance
- Tasks: Support clients throughout their travel journey with inquiries and bookings.
- Company: Prestige Travel Agency, a supportive team with a passion for travel.
- Benefits: 100% remote work, flexible scheduling, travel perks, and exclusive discounts.
- Why this job: Create unforgettable experiences for others while working from anywhere.
- Qualifications: Strong communication skills and customer service experience, preferably in travel.
- Other info: Opportunities for growth and ongoing training in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
100% remote work with flexible scheduling. Opportunities to grow within the agency. Travel perks and exclusive industry discounts. Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
Travel Customer Representative - Remote in London employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative - Remote in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to share why you're the perfect fit. Highlight your customer service experience and passion for travel.
✨Tip Number 3
Stay active on social media! Follow travel companies and engage with their posts. You never know when a job opportunity might pop up, and being involved can help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Prestige Travel Agency.
We think you need these skills to ace Travel Customer Representative - Remote in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and how they relate to the role. We want to see that you’re not just looking for a job, but that you genuinely care about helping others create unforgettable journeys.
Tailor Your Application: Make sure to customise your application to fit the Travel Customer Representative role. Highlight your relevant experience in customer service, especially in travel or hospitality. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We value good communication skills, so make sure your application reflects that by being easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and know how to navigate technology, which is key for this position.
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel documents, and common customer queries. This will help you answer questions confidently and show your passion for travel.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you resolved issues or went the extra mile for a client. This will demonstrate your ability to handle inquiries and complaints effectively.
✨Practice Communication
Since this role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. You could even do mock interviews with friends or family to get comfortable with responding to questions in a professional manner.
✨Be Tech-Savvy
Familiarise yourself with common booking platforms and technology used in the travel industry. If you have experience with any specific systems, be ready to discuss that. Showing that you're quick to learn new tools will impress the interviewers!
