Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients throughout their travel journey and ensure exceptional service.
- Company: Prestige Travel Agency, a supportive team with a passion for travel.
- Benefits: 100% remote work, flexible scheduling, travel perks, and growth opportunities.
- Why this job: Create unforgettable experiences for others while working from anywhere.
- Qualifications: Excellent communication skills and strong customer service experience.
- Other info: Ongoing training in a dynamic and friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities to grow within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency.
Travel Customer Representative in London employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Travel Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion for travel! In your conversations, share your own travel experiences and how they’ve shaped your customer service approach. This will demonstrate your enthusiasm and make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Prestige Travel Agency by Mich.
We think you need these skills to ace Travel Customer Representative in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others plan their journeys. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Use specific examples from your past experiences that demonstrate your customer service skills and attention to detail.
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Your written communication should reflect the balance of being approachable and knowledgeable, just like how we interact with our clients at StudySmarter.
Proofread Before You Submit: Before hitting that submit button, take a moment to proofread your application. Typos and grammatical errors can distract from your message. We want to see your best self, so make sure everything is polished and clear!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on popular travel destinations and common travel issues. Being able to discuss your own travel experiences and how you resolved any hiccups will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to resolve a client's issue, as this is crucial for a Travel Customer Representative.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This demonstrates your communication skills and shows that you value the interviewer's input.
✨Familiarise Yourself with Technology
Since the role involves using booking platforms and systems, it’s a good idea to familiarise yourself with common travel booking tools. Mentioning your comfort with technology during the interview can set you apart as a proactive candidate.
