At a Glance
- Tasks: Support clients in planning luxury travel experiences from start to finish.
- Company: Prestige Travel Agency by Mich, a leader in luxury travel.
- Benefits: 100% remote work, flexible hours, travel perks, and professional growth opportunities.
- Why this job: Combine your passion for travel with exceptional customer service to create unforgettable experiences.
- Qualifications: Strong communication skills and a genuine interest in travel are essential.
- Other info: Join a supportive team culture with ongoing training and development.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong customer service background (travel, hospitality, or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
Travel Experience Specialist in Leeds employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Experience Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. It’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission of providing exceptional client experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to create memorable travel experiences. Your dream job could be just a click away!
We think you need these skills to ace Travel Experience Specialist in Leeds
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re passionate about creating exceptional client experiences in the travel industry.
Be Detail-Oriented: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything from your CV to your cover letter to ensure it reflects your strong organisational skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight relevant experience in customer service and any specific skills that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and eager to join our team!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Destinations
Familiarise yourself with popular luxury travel destinations and current travel trends. This will not only impress your interviewers but also show your genuine passion for travel, which is key for a Travel Experience Specialist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a client. Highlighting your service-driven mindset will resonate well with the agency's focus on creating exceptional client experiences.
✨Be Detail-Oriented
Since this role requires strong attention to detail, practice discussing how you manage multiple bookings or client requests without missing any important details. This will demonstrate your organisational skills and reliability.
✨Emphasise Your Tech Savviness
Be ready to discuss your experience with booking platforms and technology. If you’ve used specific systems before, mention them. Showing that you’re comfortable with tech will reassure the interviewers of your ability to adapt quickly.