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For Companies At a Glance
- Tasks: Support clients throughout their travel journey, from booking to return.
- Company: Prestige Travel Agency with a focus on exceptional service.
- Benefits: 100% remote work, flexible scheduling, and exclusive travel perks.
- Why this job: Create unforgettable experiences for others while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel.
- Other info: Join a supportive team with opportunities for growth and ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities to grow within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency.
Travel Customer Representative in Glasgow employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Travel Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion for travel! During interviews, share your own travel experiences and how they’ve shaped your understanding of customer needs. This personal touch can really resonate with hiring managers looking for someone who genuinely cares.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from enthusiastic candidates. Plus, it shows you’re serious about joining our team and ready to embark on this exciting journey with us.
We think you need these skills to ace Travel Customer Representative in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with what we’re looking for!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on popular travel destinations and common travel issues. Being able to discuss your own travel experiences and how you resolved any hiccups will show your passion for the role and help you connect with the interviewer.
✨Practice Your Communication Skills
Since excellent verbal and written communication is key, practice answering common interview questions out loud. You could even role-play with a friend to simulate client interactions, showcasing your ability to handle inquiries and complaints with empathy.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or resolved issues in previous roles. Highlighting your attention to detail and proactive approach will demonstrate that you're dependable and ready to tackle the challenges of a Travel Customer Representative.
✨Familiarise Yourself with Technology
Get comfortable with booking platforms and customer service tools. If you can, research the specific systems the agency uses and mention your tech-savviness during the interview. This will show that you're quick to learn and adapt, which is crucial for the role.
