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For Companies At a Glance
- Tasks: Support clients throughout their travel journey and ensure exceptional service.
- Company: Prestige Travel Agency with a focus on creating memorable experiences.
- Benefits: 100% remote work, flexible scheduling, travel perks, and ongoing training.
- Why this job: Combine your passion for travel with helping others plan unforgettable trips.
- Qualifications: Excellent communication skills and strong customer service experience.
- Other info: Join a supportive team with opportunities for growth in the travel industry.
The predicted salary is between 30000 - 42000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities to grow within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
Travel Customer Representative - Remote in Bristol employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Representative - Remote in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Travel Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion for travel! In your interviews, share your own travel experiences and how they’ve shaped your understanding of customer needs. This will demonstrate your enthusiasm and make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re proactive and genuinely interested in the role.
We think you need these skills to ace Travel Customer Representative - Remote in Bristol
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and how they relate to the role. We want to see that you’re not just looking for a job, but that you genuinely care about helping others create unforgettable journeys.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any relevant tech skills. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your knowledge about popular travel destinations, common travel issues, and the latest trends in the industry. Being able to discuss these topics confidently will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle inquiries and complaints effectively.
✨Practice Your Communication
Since this role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend or family member to get comfortable with answering questions on the spot.
✨Familiarise Yourself with Technology
As a Travel Customer Representative, you'll need to be tech-savvy. Familiarise yourself with common booking platforms and tools used in the travel industry. Showing that you're comfortable with technology will give you an edge during the interview.
