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- Tasks: Support clients throughout their travel journey, from booking to post-trip follow-up.
- Company: Dynamic travel agency in the UK with a focus on client experience.
- Benefits: Flexible hours, remote work, training, and career growth opportunities.
- Why this job: Combine your passion for travel with exceptional customer service skills.
- Qualifications: Excellent communication skills and customer service experience, preferably in travel or hospitality.
- Other info: Perfect for tech-savvy travel enthusiasts looking to make a difference.
The predicted salary is between 30000 - 42000 £ per year.
A travel agency in the United Kingdom is seeking a Travel Customer Experience Representative to support clients during their travel journey, from booking to post-trip follow-up.
The ideal candidate should possess excellent communication skills and experience in customer service, preferably in travel or hospitality.
This fully remote role offers flexible hours and career growth opportunities, with training and support provided.
Enthusiasts of travel who are tech-savvy will thrive in delivering exceptional client experiences.
Remote Travel Concierge & Client Experience Specialist in Birmingham employer: Prestige Travel Agency by Mich
Contact Detail:
Prestige Travel Agency by Mich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Concierge & Client Experience Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection.
✨Tip Number 3
Prepare for virtual interviews by creating a distraction-free environment. Make sure your tech is up to scratch, and practice answering common interview questions related to customer experience and travel. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic candidates who are ready to deliver exceptional client experiences. Plus, it’s the best way to stay updated on new opportunities.
We think you need these skills to ace Remote Travel Concierge & Client Experience Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight your enthusiasm and how it relates to the role. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing travel experiences for our clients.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant skills and experiences in customer service, especially in travel or hospitality. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so make sure your writing reflects that. A well-structured application will catch our eye and show us you can communicate effectively with clients.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy! Just follow the prompts and let us know why you’d be a great fit for our team.
How to prepare for a job interview at Prestige Travel Agency by Mich
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel trends, and customer service best practices in the travel industry. This will help you answer questions confidently and show your passion for travel.
✨Show Off Your Communication Skills
Since this role is all about client experience, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to demonstrate how you've effectively communicated with clients, especially in challenging situations.
✨Be Tech-Savvy
As a remote position, being comfortable with technology is key. Familiarise yourself with common travel booking platforms and customer relationship management (CRM) tools. Mention any relevant software you’ve used in previous roles to highlight your tech skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their remote employees. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
