At a Glance
- Tasks: Lead regional operations, manage teams, and ensure project success in a dynamic telecom environment.
- Company: Established independent communications company with a strong growth trajectory.
- Benefits: Competitive salary, performance bonus, pension, health programme, and free parking.
- Other info: Full-time role based in Belfast, offering real accountability and career advancement.
- Why this job: Take charge of impactful projects and drive operational excellence in a thriving industry.
- Qualifications: Experience in senior operations or service delivery, with strong people management skills.
The predicted salary is between 40000 - 50000 € per year.
About the Business
One of Ireland's most established independent communications companies is quietly expanding its operational leadership team. With offices across Belfast, Glasgow, and Dublin, this business designs, delivers, and supports mission-critical solutions for clients across multiple sectors — telecoms at its core, but with growing arms across IT & Managed Services, Cybersecurity, Energy, and more. They operate locally, nationally, and internationally. Growth is real, consistent, and backed by a diversified service model.
The Opportunity
A senior hire is needed to own regional operations across Northern Ireland — leading delivery teams, driving performance, and acting as the critical link between engineers on the ground and senior leadership above. This isn't a coordinator role. This is full accountability: people, projects, KPIs, customer outcomes, and continuous improvement.
What You'll Be Doing
- Running end-to-end operational delivery across a regional patch — managing Project Managers and Field Engineers, owning SLAs, keeping live projects on track via CRM, and being the go-to escalation point when things need resolving fast.
- Resource planning, vehicle fleet oversight, stock management — the full picture.
What They're Looking For
Someone who has done this before. Senior ops or service delivery background, strong people management experience, comfortable with KPIs and performance conversations, and sharp enough to spot where processes can be tightened. Telecoms or technical services background is a bonus, not a requirement.
The Package
£40,000–£50,000 + performance bonus, pension, cycle to work, health & wellbeing programme, referral scheme, free parking. Full-time, Monday–Friday, Belfast office-based.
Operations Manager - Telecoms / IT in Lisburn employer: Prestige Talent Partners
As one of Ireland's most established independent communications companies, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our Belfast office offers a supportive environment with ample opportunities for professional growth, competitive benefits including a performance bonus and health & wellbeing programme, and the chance to lead impactful projects in a rapidly expanding sector. Join us to be part of a team that is not only committed to excellence but also to making a meaningful difference in the telecoms and IT landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Telecoms / IT in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT sectors on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their operations, values, and recent projects. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. We suggest highlighting your past successes in managing teams and improving processes — that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager - Telecoms / IT in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in managing teams, driving performance, and handling KPIs. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in operations and how you can bring that expertise to our team.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention times when you've resolved issues quickly and effectively. We love candidates who can think on their feet and keep projects on track, so let us know how you've done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Prestige Talent Partners
✨Know Your Operations Inside Out
Before the interview, make sure you understand the core operations of the company. Familiarise yourself with their service delivery models, especially in telecoms and IT. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your People Management Skills
Prepare examples that highlight your experience in managing teams and driving performance. Be ready to discuss specific situations where you improved team dynamics or resolved conflicts, as this role requires strong leadership capabilities.
✨Be KPI Savvy
Brush up on key performance indicators relevant to operations management. Think of metrics you've used in the past to measure success and be prepared to discuss how you can apply similar strategies to enhance their operational efficiency.
✨Demonstrate Problem-Solving Prowess
Since this role involves being the go-to person for resolving issues, come equipped with examples of challenges you've faced in previous roles. Discuss how you approached these problems and the outcomes, showcasing your ability to think on your feet.
