At a Glance
- Tasks: Lead regional operations, manage teams, and ensure project delivery excellence.
- Company: Established independent communications company with a diverse service model.
- Benefits: Competitive salary, performance bonus, pension, health programme, and free parking.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
- Why this job: Take charge of operations and make a real impact in a growing company.
- Qualifications: Experience in senior operations or service delivery with strong people management skills.
The predicted salary is between 40000 - 50000 € per year.
About the Business
One of Ireland's most established independent communications companies is quietly expanding its operational leadership team. With offices across Belfast, Glasgow, and Dublin, this business designs, delivers, and supports mission-critical solutions for clients across multiple sectors — telecoms at its core, but with growing arms across IT & Managed Services, Cybersecurity, Energy, and more. They operate locally, nationally, and internationally. Growth is real, consistent, and backed by a diversified service model.
The Opportunity
A senior hire is needed to own regional operations across Northern Ireland — leading delivery teams, driving performance, and acting as the critical link between engineers on the ground and senior leadership above. This isn't a coordinator role. This is full accountability: people, projects, KPIs, customer outcomes, and continuous improvement.
What You'll Be Doing
- Running end-to-end operational delivery across a regional patch — managing Project Managers and Field Engineers, owning SLAs, keeping live projects on track via CRM, and being the go-to escalation point when things need resolving fast.
- Resource planning, vehicle fleet oversight, stock management — the full picture.
What They're Looking For
Someone who has done this before. Senior ops or service delivery background, strong people management experience, comfortable with KPIs and performance conversations, and sharp enough to spot where processes can be tightened. Telecoms or technical services background is a bonus, not a requirement.
The Package
£40,000–£50,000 + performance bonus, pension, cycle to work, health & wellbeing programme, referral scheme, free parking. Full-time, Monday–Friday, Belfast office-based.
Operations Manager - Telecoms / IT in Belfast employer: Prestige Talent Partners
As one of Ireland's most established independent communications companies, we pride ourselves on fostering a dynamic work environment that encourages innovation and professional growth. Our Belfast office offers a supportive culture with a focus on employee wellbeing, competitive salaries, and a range of benefits including performance bonuses and a health programme, making it an excellent place for those looking to make a meaningful impact in the telecoms and IT sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Telecoms / IT in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms and IT sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company thoroughly and understand their operations. Be ready to discuss how your experience aligns with their needs, especially around managing teams and driving performance. Show them you’re the perfect fit for that senior ops role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager - Telecoms / IT in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in managing teams, driving performance, and handling KPIs. We want to see how your background aligns with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in operations or service delivery that demonstrate your ability to lead and improve processes.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention times when you’ve resolved issues quickly and effectively. We’re looking for someone who can act as the go-to person when things get tough, so let us know how you've handled challenges in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Prestige Talent Partners
✨Know Your Operations Inside Out
Before the interview, make sure you understand the company's operations and how they align with the telecoms and IT sectors. Familiarise yourself with their service model and recent projects to demonstrate your knowledge and enthusiasm.
✨Showcase Your People Management Skills
Prepare examples of how you've successfully managed teams in previous roles. Highlight specific situations where you drove performance or resolved conflicts, as this will show your capability to lead delivery teams effectively.
✨Be KPI Savvy
Brush up on key performance indicators relevant to operations management. Be ready to discuss how you've used KPIs to drive improvements in past roles, as this will resonate well with the interviewers looking for accountability.
✨Demonstrate Problem-Solving Prowess
Think of scenarios where you've had to act quickly to resolve issues. Prepare to share these stories during the interview, as being the go-to person for escalations is a critical part of the role.
