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- Tasks: Supervise plumbing and heating engineers, ensuring high standards and client satisfaction.
- Company: Join a dynamic and growing company in the plumbing and heating sector.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact by leading a skilled team and delivering top-notch service.
- Qualifications: Must be gas qualified with relevant supervisory experience.
- Other info: Monday to Friday schedule covering the North West and surrounding areas.
The predicted salary is between 36000 - 60000 £ per year.
Prestige Skills are looking for a skilled Plumbing and Heating Working Supervisor to join our team and be a part of a dynamic growing company *must be gas qualified*. This is a key role and you will be working closely with the director to manage engineer resources to deliver: • Contract objectives / KPIs. • Day-to-day management of the engineers. • Deliver highest standards of client & customer care including visiting problem jobs / complaints. • Highest standard of quality and performance. • Carrying out day to day works including repairs, servicing and installs when required. Key Duties • Supervise engineers, setting clear standards of quality and performance, checking progress, meeting client & customer KPIs. • Deliver high levels of customer satisfaction including audits, and help minimise any issues/complaints. • Deal with on-site issues / queries from engineers, clients & customers, provide technical support. • Deliver Tool Box Talks. • Review completed works by completing Desk Top Audits & Post Work Inspections • Stand in for Manager during annual leave etc. Schedule: • Monday to Friday • The North West + surrounding areas as business requires Licence/Certification: • Driving Licence • CCN1 • CENWAT • CKR1 • CPA1 • HTR1
Working Supervisor - Plumbing & Heating employer: Prestige Skills
Contact Detail:
Prestige Skills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Working Supervisor - Plumbing & Heating
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and heating industry. Let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and management skills. Be ready to discuss how you've handled on-site issues or improved customer satisfaction in past roles. Show them you’re not just a supervisor, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your qualifications! Make sure you highlight your gas qualifications and any relevant certifications during conversations with potential employers. They want to see that you’re fully equipped to handle the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Working Supervisor - Plumbing & Heating
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing and heating experience, especially any supervisory roles. We want to see how your skills match up with the job description, so don’t be shy about showcasing your gas qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Working Supervisor role. We love seeing enthusiasm, so let us know what excites you about joining our team at Prestige Skills.
Showcase Your Customer Care Skills: Since client satisfaction is key, make sure to mention any relevant experiences where you’ve gone above and beyond for customers. We’re all about delivering high standards, so let us know how you’ve contributed to that in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Prestige Skills
✨Know Your Stuff
Make sure you brush up on your plumbing and heating knowledge, especially the technical aspects related to gas qualifications. Be ready to discuss your experience with repairs, servicing, and installations, as well as any specific challenges you've faced in previous roles.
✨Showcase Your Leadership Skills
As a Working Supervisor, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully supervised engineers in the past, set performance standards, and handled on-site issues or complaints from clients.
✨Customer Care is Key
Highlight your commitment to delivering high levels of customer satisfaction. Think of instances where you've gone above and beyond to resolve client issues or improve service quality. This will show that you understand the importance of client relationships in this role.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle specific on-site problems or how you'd conduct a Tool Box Talk. Practise articulating your thought process and decision-making skills in these situations.