At a Glance
- Tasks: Coordinate and schedule tasks while providing top-notch support to our team and clients.
- Company: Join a dynamic team at Prestige Skills, where organisation meets innovation.
- Benefits: Enjoy a company pension, free on-site parking, and a supportive work environment.
- Other info: Work on-site with a Monday to Friday schedule, 8am to 5pm.
- Why this job: Be the backbone of our operations and make a real difference in service delivery.
- Qualifications: 1 year of office administration experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Prestige Skills are currently seeking an organised and detail-orientated scheduler of work and jobs to join our dynamic team. This role is crucial in ensuring the smooth operation of our services by effectively scheduling tasks, managing resources, and providing comprehensive support to our team and clients.
Key Responsibilities:
- Coordinate and schedule tasks, assignments, and job orders, ensuring efficient allocation of resources and adherence to timelines.
- Maintain and update various databases and systems, including entering data, details, photographs and essential information accurately and promptly.
- Deliver outstanding customer service by addressing client queries and concerns through phone and email communications with professionalism and empathy.
- Ensure the internal database is up-to-date with incoming information and documents, utilising Microsoft Office (Word, Excel, and Outlook) proficiently.
- Manage communications with on-site engineers, monitoring their progress and addressing any issues that arise, ensuring smooth execution of tasks.
- Liaise with clients to gather all necessary job information, ensuring clear and effective communication between all parties.
- Handle stock ordering and monitoring, including comparing wholesaler prices, to support operational needs.
- Maintain an up-to-date work schedule and assist in document preparation and filing as needed.
- Support colleagues and contribute to team efforts by accomplishing related tasks as required.
Requirements:
- Proven experience in office administration or a similar role, with at least 1 year preferred.
- Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
- Ability to work unsupervised to tight deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
- Ability to work independently and as part of a team, with a proactive and problem-solving attitude.
- No remote working option is available; the candidate must be able to work on-site.
- Excellent written and verbal communication skills.
Schedule:
- 8am to 5pm
- 30 mins unpaid lunch break
- Monday to Friday
Experience:
- Office Administration: 1 year (required)
Work Location: In person
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule: Monday to Friday
Scheduler in St Helens employer: Prestige Skills
Prestige Skills is an exceptional employer that values organisation and attention to detail, offering a supportive work environment where employees can thrive. With a strong focus on professional development, our team enjoys opportunities for growth while benefiting from a comprehensive pension plan and convenient on-site parking. Join us in a dynamic setting where your contributions directly impact our service excellence and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in St Helens
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Scheduler role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and organisation. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office Suite and any CRM systems you’ve used before. Being able to demonstrate your proficiency during an interview can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Scheduler in St Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheduler role. Highlight your organisational skills and any relevant experience in office administration. We want to see how you can manage multiple tasks and prioritise effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proficiency in Microsoft Office and your ability to deliver outstanding customer service, as these are key for us.
Showcase Your Communication Skills:Since this role involves liaising with clients and on-site engineers, make sure to demonstrate your excellent written and verbal communication skills in your application. We love candidates who can communicate clearly and professionally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Prestige Skills
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Scheduler role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As a Scheduler, organisation is key! Prepare examples from your past work where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised effectively and met tight deadlines, as this will demonstrate your suitability for the role.
✨Brush Up on Microsoft Office
Since proficiency in Microsoft Office is essential, take some time to refresh your skills in Word, Excel, and Outlook. You might be asked to demonstrate your knowledge during the interview, so being prepared will give you an edge over other candidates.
✨Practice Your Communication Skills
Excellent communication is crucial for this role, especially when liaising with clients and on-site engineers. Practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios you might encounter, such as addressing client queries or coordinating with team members.