At a Glance
- Tasks: Manage customer bookings and ensure smooth freight operations.
- Company: Established logistics provider with a focus on efficiency and service.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: Fast-paced environment with a chance to develop your career.
- Why this job: Be the key link between customers and logistics, making a real impact.
- Qualifications: Experience in logistics or freight forwarding and strong communication skills.
Salary: £26,000 - £29,000 per annum (Dependent on Experience)
Location: Stallingborough (On-site)
Department: Export Groupage
Working Hours: Monday to Thursday (09:00 - 17:00), Friday (08:30 - 17:00)
Reporting To: Export Groupage Team Leader & Customs, Export & Import Manager
Supervisory Responsibility: None
About Our Client
Our client is a highly established logistics provider seeking a motivated and detail-oriented Bookings / Customer Services Co-ordinator to join their busy Export Groupage team in Stallingborough. This business values seamless communication, strict operational efficiency, and top-tier service delivery.
Position Purpose
As the first point of contact between our client's customers and their internal operations team, you will secure transport bookings, update proprietary software, and track shipments to ensure on-time collection and export.
Core Responsibilities
- Customer Relations: Serve as the primary point of contact for client accounts, handling enquiries and maintaining strong professional relationships.
- Booking Management: Create, log, and update freight bookings within our client's internal software tracking systems.
- Cross-Department Collaboration: Work actively with colleagues across various departments, UK hubs, and international offices to coordinate smooth freight movements.
- Proactive Problem Solving: Identify transit bottlenecks or booking discrepancies early and resolve them efficiently to eliminate delays.
Candidate Competence Profile
Knowledge, Skills & Abilities:
- Prior logistics or freight forwarding experience within a dedicated bookings environment.
- Customer-focused mindset with a clear determination to deliver an excellent level of service.
- Clear verbal and written communication skills with strong interpersonal abilities.
- Confident, approachable manner when dealing with international teams and demanding clients.
- High level of IT literacy with a sharp eye for administrative detail.
Experience & Education:
- Experience: Ideally a minimum of 1 year working within a fast-paced Logistics, Shipping, or Freight environment.
- Education: GCSE Grades A-C (or 4-9) in both English and Mathematics.
Technical Skills:
- Proficient in standard Microsoft Office packages (Excel, Word, Outlook).
- Adaptable to learning internal logistics and tracking database software.
Booking Services Coordinator in Stallingborough employer: Prestige Recruitment Specialists
Prestige Recruitment Specialists is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With generous benefits such as 42 days of annual leave and private healthcare, along with the opportunity to shape the future of skilled engineers in Hull, this role promises a rewarding and meaningful career path for those passionate about teaching and training.
Contact Details:
Prestige Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Booking Services Coordinator in Stallingborough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Prestige Recruitment Specialists and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Prestige Recruitment Specialists!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Prestige Recruitment Specialists keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Booking Services Coordinator in Stallingborough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Prestige Recruitment Specialists:This is your chance to really connect with the team at Prestige Recruitment Specialists. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Prestige Recruitment Specialists.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Prestige Recruitment Specialists that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Prestige Recruitment Specialists. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
