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- Tasks: Manage a vibrant café/restaurant and lead a dynamic retail team.
- Company: Join a prestigious establishment with a focus on quality and customer experience.
- Benefits: Enjoy competitive pay, daytime hours, and a supportive team environment.
- Why this job: Shape the future of our restaurant and retail offerings while enjoying a unique lifestyle.
- Qualifications: Proven management experience in hospitality and retail is essential.
- Other info: Free onsite parking and opportunities for personal growth await you.
The predicted salary is between 36000 - 60000 £ per year.
Working hours: Daytime hours | No evening service (occasional event evenings only). Occasional events may require evening management.
Reports to: Centre General Manager / Owner
Key Responsibilities
- Oversee all aspects of the café/restaurant including breakfast, lunch, coffee & cake service.
- Manage front-of-house (recruiting, training, scheduling, performance management).
- Ensure high standards of food quality, presentation, service, hygiene and safety (compliance with Food Safety Act, allergen regulations, health & safety).
- Monitor and control costs (food & beverage cost, labour cost), manage kiosk/point-of-sale, shift-reporting.
- Develop menu ideas (in liaison with chef), seasonal offers, coffee & cake specials, themed events (e.g., Christmas menu) to drive income.
- Ensure the restaurant space is welcoming, well-presented, clean, and aligns with company policies.
Retail Management:
- Work as part of the buying/procurement team to maintain fresh, relevant product ranges and compelling displays.
- Lead the retail sales team: recruit, train, motivate, set targets, manage performance.
- Monitor inventory, stock levels, pricing, margin, shrinkage/waste, seasonal transitions.
- Ensure visual merchandising and store layout deliver a premium visitor experience.
- Collaborate with marketing/promotions to support seasonal campaigns, events and cross-promotion between restaurant and retail.
Leadership & Commercial:
- Set clear performance targets for both restaurant and retail staff.
- Lead by example in customer service: greet and engage visitors, maintain high standards.
- Forecast, budget and help deliver growth in footfall, average spend and repeat business.
- Manage and develop direct reports: identify training and development needs, build a strong team culture.
- Ensure all operations comply with relevant regulatory requirements (food safety, fire safety, health & safety, licensing if applicable).
- Work closely with the site team to leverage the unique setting to drive additional visitor experience.
- Be flexible/hands-on: during busy periods you may be expected to step in on the floor, serve customers, assist with stock, etc.
Skills, Experience & Attributes
- Proven management experience, running a successful Front of House restaurant team is essential.
- Excellent customer service ethos: high standards and attention to detail.
- Skill in building and leading teams: hiring, training, motivating, performance managing.
- Experience in food service operations: food safety, kitchen/FOH operations, menu development.
- Retail experience: buying, merchandising, stock/inventory management, visual presentation.
- Ability to think strategically and operationally: plan growth, deliver day-to-day excellence.
- Strong communication and interpersonal skills.
- Comfortable working in a dynamic environment.
- Highly organised, flexible, and able to handle multiple responsibilities and shifting priorities.
- Own transport would be desirable due to the location of the business.
Qualifications
- A relevant qualification in Hospitality, Retail Management, Business or equivalent experience is desirable.
- Food Safety Certificate (Level 2 or higher) required.
- Health & Safety qualification (or willingness to obtain) desirable.
- Familiarity with EPOS systems, stock control systems, retail analytics.
What We Offer
- Competitive salary (to be determined).
- Unique Daytime lifestyle within Hospitality.
- Opportunity to shape and grow both the restaurant and retail offering.
- Friendly, supportive team environment.
- Free onsite parking.
If you are interested in the above role please send your CV to commercial@prestige-recruitment.com.
Restaurant & Retail Manager - Prestige employer: Prestige Recruitment Specialists
Contact Detail:
Prestige Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Retail Manager - Prestige
✨Tip Number 1
Get to know the company inside out! Research their values, menu offerings, and customer service style. This way, when you walk in for an interview, you can show them you’re not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle specific scenarios related to managing a restaurant or retail team. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re professional and keen on the role, which can set you apart from other candidates.
We think you need these skills to ace Restaurant & Retail Manager - Prestige
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience, customer service ethos, and any relevant qualifications to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the restaurant and retail industry. Share specific examples of how you've led teams or improved operations in previous roles to grab our attention!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific outcomes to demonstrate how you’ve driven growth or improved customer satisfaction in past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Prestige Recruitment Specialists
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu and any seasonal offerings. Be ready to discuss your ideas for new dishes or specials that could enhance the dining experience. This shows your passion for food service and your ability to contribute creatively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in recruiting, training, and motivating staff. They’ll want to see that you can lead by example and maintain high standards in customer service.
✨Understand the Financials
Brush up on your knowledge of cost control, budgeting, and inventory management. Be ready to discuss how you’ve previously monitored costs and maximised profitability in a restaurant or retail setting. This will demonstrate your strategic thinking and operational skills.
✨Be Ready for Scenario Questions
Think about potential challenges you might face in this role, such as handling busy periods or managing customer complaints. Prepare thoughtful responses that showcase your problem-solving abilities and flexibility. This will help them see you as a hands-on leader who can adapt to dynamic environments.